JOB PROFILE

Office Admin Assistant

About Us

Story Design is a leading product design, branding, animation, and e-commerce marketing agency focused on creating innovative design solutions and business growth strategies for brands across industries.

Position

Admin cum CRM Executive

Job Location - Greater Noida West (NxOne IT Park)

Noida / Greater Noida

Job Summary

We are looking for a smart, organized, and proactive Admin cum CRM Executive to manage day-to-day office operations, coordinate client communications, handle delivery follow-ups, create and maintain databases, and support business development activities through exhibitions and industry events. The ideal candidate should possess excellent communication skills, coordination ability, and a professional attitude.

Key ResponsibilitiesOffice Administration

Manage daily office operations and administrative activities
Handle office coordination, vendor management, stationery, and general office upkeep
Maintain records, documents, and operational reports
Coordinate meetings, appointments, and internal schedules
Support HR and management with routine operational tasks

Client Relationship Management (CRM)

Maintain regular communication with clients regarding project updates and deliveries
Coordinate with internal teams to ensure timely delivery and client satisfaction
Maintain and update CRM database, client records, follow-up schedules, and reporting systems
Create and manage databases of clients, vendors, prospects, exhibition contacts, and business leads as required
Handle client queries professionally through calls, emails, and meetings
Build long-term relationships with existing clients

Exhibition & Business Development Support

Visit trade fairs, exhibitions, and industry events to identify potential clients and business opportunities
Generate and maintain new prospect databases and lead pipelines
Support the business development team in lead generation and follow-ups
Coordinate exhibition participation logistics, data collection, and communication
Prepare reports and insights from exhibitions and networking activities

Desired Skills & Qualifications

Graduate in Business Administration, Marketing, Management, or related field
1–3 years of experience in administration, CRM, client servicing, coordination, or database management roles
Strong communication and interpersonal skills
Good knowledge of MS Office, Excel, Google Sheets, and CRM tools
Ability to organize and maintain structured databases and reports
Smart personality with professional presentation skills
Ability to multitask and manage deadlines efficiently
Willingness to travel for exhibitions and client meetings

Preferred Experience

Experience in design agency, marketing agency, exhibition industry, or consumer product sector will be an added advantage
Prior exposure to client servicing, lead management, and exhibition coordination preferred

What We Offer

Opportunity to work with innovative brands and creative projects
Growth-oriented and collaborative work environment
Exposure to industry exhibitions, client interactions, and business networking
Long-term career growth opportunities

Office Admin Assistant

Office Administrator & Executive Assistant