What this job involves:

Providing onsite support

You will be the Site Managers trusted right hand on all facilities-related activities.
You'll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained.
Where can processes be improved How can we save costs These are questions that will be at the forefront of the team's thinking. You, too, will always have an eye on this, contributing suggestions as they arise.
You'll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination.
You'll need to ensure we hit key performance indicators and meet our service level agreements.

Key aspects:

Monitoring of Housekeeping related activities
Arrangement of all consumables and supplies for Client / any visits
Preparing the Daily/Weekly and Monthly reports
Interacting with the service & supply vendors
Undertake daily facility rounds and find out snags and raising proactive tickets for the same
Effectively manage service provider teams to ensure an on time deliverable system
Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards

Client/Stakeholder Management

Proactively engage stakeholders to ensure that on site clients expectations are met though high levels of customer service
Build and develop effective client / stakeholder relationships across multiple levels of the organisation
Proactively understand the customers/employees needs and act on them before being requested
Maintain high standards of housekeeping of facility
Improvements in the office aesthetics and operations as per need

Finance Management

Procurement & Vendor Management

Other Key Activities

Meeting the clients facilities needs

At JLL, we put client satisfaction at the front and centre of everything we do.
If you share our values, we will be more than happy to work with you.
In this role, you'll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements such as follows:
Ensure messaging is consistent and in line with requests received from the user
Respond to user inquiries and concerns promptly and with courtesy and enthusiasm
Build relationships by engaging clients in genuine, personable conversations
Create WOW experiences by anticipating client needs and seizing the moment; acting on them before being requested
Your planning and budgeting skills will also be vital to the job, as you'll take part in the procurement of vendors and services from time to time

Making everyone safe and risk-free

Do you value workplace safety If so, you'll be a perfect fit for the job.
In this role, you will ensure everyone's health and safety by keeping safe workplace procedures in place and order
You'll also be expected to carry out these procedures, as needed
At the same time, this role puts you on the first line of defense against risks
As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans
You'll also be expected to follow escalation and incident reporting procedures and comply with the firm's guidelines and strategies

Sound like you To apply, you need to be a:

Passion for service

Do you have a prior experience in facilities, property management, hospitality or other related fields
Do you have an understanding of local occupational health and safety requirements, critical facilities and vendor management
Are you knowledgeable in various property systems You are what we're looking for!

Team player

JLL's unmatched excellence is only made possible by team work—a core value we want you to possess
As the Facilities Coordinator, we expect you to support the team and work well with others toward achieving targets
Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures
Ensuring that the team practices our I am JLL core behaviors is also under your mandate

Client focused enthusiast

It is important that you can easily interact with the general client staff and vendors to deliver efficient services
We'll also count on you to address conflicts and conflicting priorities effectively
Likewise, you must be an excellent communicator who always faces customers with a smile, even when times get rough occasionally

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment
We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package

Apply today!

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment
We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package

Scheduled Weekly Hours:

48

Senior Facility Executive