PowerShell, Ssh, Routing, Bash, Npm, Netflow, Linux Servers, Wmi, SNMP, Tcp/ip, Azure, AWS, SAM, SolarWinds Observability, Sflow, Orion platform modules, SolarWinds ITSM, SQL querying, VMAN, Switching, SolarWinds Service Desk, Syslog protocols, NTA

QA - STLC lifecycle, Java, Jira, Bugzilla, Selenium, ADO, Playwright, Integrated Risk Management, Functional ServiceNow IRM Tester, ServiceNow IRM QA, ServiceNow testing module

Providing training and knowledge transfer to internal staff, Managing user roles and permissions, Implementing workflow automation and enhancements, Performing upgrades, Monitoring system performance and availability, Symphony Summit AI, ITSM ITAM Tool Administration, Conducting periodic health checks, Administration of modules and submodules, Ensuring compliance with security policies and best practices, Configuration and administration of ITSM ITAM, Providing clarifications, Generating standard reports, Introducing new features

Itsm