Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa's Observability team collaborates with product development and Operations & Infrastructure teams to build and maintain innovative, reliable, secure, and cost-effective Observability solutions.

We are seeking an experienced DevOps Engineer to join our dynamic team. As a DevOps Engineer, you will bridge the gap between development and operations, ensuring efficient, reliable, and scalable systems and services. You will collaborate with software engineers, system administrators, and other stakeholders to automate processes, enhance system performance, and deploy applications seamlessly. You will have total ownership of solutions, focusing on availability, performance, security, and reliability. Working at a global scale, you will continually improve processes, technology, tools, and automation. As a member of Agile Scrum teams, your technical leadership, problem-solving, coding, testing, and debugging skills are crucial for success.

Responsibilities

Deploy and improve instrumentation for monitoring and logging systems.
Develop automation to enhance operational efficiencies and system integration.
Support and manage Observability applications and infrastructure for Splunk, Humio, Click house, Grafana, Prometheus, M3DB, OpenTelemetry, FluentBit, Elastic Search, Open Search, Cloudwatch.
Partner with development teams to design monitoring solutions and help to create development, non-production, and production environments.
Ensure systems are secure against cybersecurity threats by continuously applying new hotfixes and OS patches.
Promote a DevOps methodology across platforms.
Design, implement, and maintain CI/CD pipelines to automate the build, test, and deployment processes.
Manage and optimize cloud infrastructure (AWS, GCP) to ensure high availability, scalability, and security.
Develop and implement infrastructure as code using tools like Terraform, Ansible, or CloudFormation.
Monitor system performance, identify issues, and implement solutions to improve reliability and efficiency.
Implement and manage containerization technologies (Docker, Kubernetes) for application deployment and orchestration.
Perform root cause analysis for production errors and implement preventive measures.
Create and maintain documentation for infrastructure, processes, and procedures.
Provide support and troubleshooting for infrastructure and deployment issues.
Develop automation to improve operational efficiencies and system integration.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

3+ years of relevant work experience with a bachelor's degree or 2+ years with

an Advanced degree.

Preferred Qualifications:

3+ years of work experience with a bachelor's degree.
Proficiency in performing regular upgrades for Splunk Enterprise, Splunk

universal forwarder, Fluentbit, Prometheus container images, Grafana, Nifi,

Elastic Search, Kibana, Clickhouse setup.

Experience in setting up exporters (Node exporter, Cert exporters, other

exporters) to collect metrics.

Experience with container platforms (Docker, Kubernetes).
Proficiency with Observability tools (Splunk, Humio, Click house, Grafana,

Prometheus, M3DB, OpenTelemetry, FluentBit, Elastic Search, Open Search,

Cloudwatch).

Experience with CI/CD pipeline management with GitHub, Ansible.
Familiarity with Infrastructure as Code (Terraform) and Configuration

Management (GitOps).

Scripting skills (Python,Shell scripting).
Knowledge of any programming language: Java,GoLang,Python, MS Sql query

is a plus.

Experience working in a Linux environment and Unix scripting.
GCP or AWS Cloud certifications are a plus.
Strong analytical and problem-solving skills.
Effective communication and leadership skills.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Sr. SW Engineer