Role Summary:

Owns end-to-end module delivery, leads client workshops, drives solution architecture decisions, develops junior talent, and ensures project quality and timely delivery. Carries mandatory team leadership accountability.

Key Responsibilities:

Project Leadership: Manage full lifecycle of SF implementations from initiation through go-live and support. Lead module-specific workshops and align business requirements with system capabilities
Solution Architecture: Design cross-module integration processes and workflow customizations. Provide expert guidance on configuration strategy and system optimization
Stakeholder Engagement: Serve as the primary consultant for senior client stakeholders. Drive milestone sign-offs and manage escalations effectively
Team Leadership & Mentoring: Delegate and supervise junior consultant workstreams. Mentor team members and support their HRIS certification journeys. Conduct regular 1:1s and provide structured, actionable feedback

Functional Competency:

Process Ownership: Leads end-to-end module or functional process delivery
Integration Oversight: Owns end-to-end integration validation and troubleshooting
QA Governance: Owns QA cycles; sets standards and review discipline
Project Reporting: Owns project reporting and drives transparency across stakeholders

Behavioural Competency:

Leadership: Inspires confidence and drives team performance
Task Ownership: Takes initiative, flags risks, and ensures timely delivery
Consulting Skills: Guides clients through ambiguity and change
Problem Solving: Solves complex problems with strategic foresight
Stakeholder Management: Influences outcomes through strategic engagement
Escalation Management: Prevents escalations through proactive risk handling
Change Attitude: Drives change with positive mindset and resilience
Attention to Detail: Producing consistently high-quality work
Team Leadership: Drives team performance and alignment
Mentoring: Coaches peers and guides best practices
People Development: Gives structured feedback and supports growth

Requirements

Bachelor's degree from a recognized institution
4-7 years of HRIS experience; led at least 3 end-to-end implementations
Strong leadership, client management, and communication skills
Ability to manage competing priorities and guide cross-functional teams
Demonstrated people management and team development capability
Certifications: SuccessFactors Certification (required)

SAP SF (CPI) - Senior Consultant