Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Java Enterprise Edition

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to stakeholders.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Assist in the documentation of processes and solutions to enhance team knowledge.
Engage in training and mentoring junior team members to foster their development.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Java Enterprise Edition.
Strong understanding of application support methodologies and best practices.
Experience with troubleshooting and debugging complex software issues.
Familiarity with database management and SQL for data retrieval and manipulation.
Knowledge of software development life cycle and agile methodologies.

Additional Information:

The candidate should have minimum 3 years of experience in Java Enterprise Edition.
This position is based at our Pune office.
A 15 years full time education is required.

, 15 years full time education