Summary

Position Summary

#S&S2027

Customer

The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.

Position Summary

Level: Consultant, Technical Transformation

We are seeking a Consultant with experience in pricing transformation and Pricefx to support the design and delivery of pricing strategy, pricing technology, and commercial excellence solutions for clients. This role sits within the Sales & Service offering and supports Customer OP engagements focused on improving pricing effectiveness, margin performance, and sales execution. The Consultant will work with cross-functional teams to translate business requirements into Pricefx-enabled solutions and support implementation, testing, and client adoption.

Work you'll do:

Support Pricefx implementations including requirements gathering, solution design, configuration, testing, and deployment
Work with client stakeholders to assess current pricing processes, pain points, and improvement opportunities
Translate business requirements into functional specifications and user stories for pricing tools and workflows
Assist in configuring Pricefx modules such as pricing logic, workflows, approvals, rebate management, analytics, and dashboards
Conduct data analysis to support pricing strategy, segmentation, discount optimization, and margin improvement initiatives
Support integration discussions across ERP, CRM, CPQ, and downstream pricing/reporting systems
Develop test scripts, support SIT/UAT, and manage defect tracking and resolution
Prepare client-ready deliverables including process maps, requirements documents, training materials, and status updates
Support change management, end-user training, and business adoption activities
Contribute to practice development through asset creation, internal knowledge sharing, and pursuit support

The Team:

Step into our Sales & Service team, where technology powers business impact and innovation drives everything we do. As a global, dynamic group, we deliver seamless, end-to-end solutions—advising on strategy, implementing advanced CRM or back-office platforms, and enabling continuous business improvement. Here, you'll collaborate with passionate, creative minds to transform sales models, elevate service excellence, and optimize customer operations. If you're ready to grow your expertise, make bold ideas real, and help redefine the customer experience for leading organizations, this is your next big move. Join us and shape the future of sales and service.

Qualifications

Must Have Skills/Project Experience/Certifications:

Bachelor's degree in business, engineering, economics, information systems, or related field
2+ years of consulting and/or industry experience in pricing, commercial excellence, revenue management, or sales transformation
Hands-on experience with Pricefx in implementation, configuration, or business process design
Understanding of pricing processes including price setting, discounting, approvals, rebates, and margin analysis
Experience working with large datasets and translating insights into business recommendations
Strong problem-solving, communication, and stakeholder management skills
Ability to work in a team-based, client-facing environment and manage multiple workstreams
Willingness to travel based on client and business needs

Good to Have Skills/Project Experience/Certifications:

Experience with B2B pricing transformation programs
Familiarity with ERP/CRM platforms such as SAP, Salesforce, Oracle, or Microsoft Dynamics
Exposure to pricing analytics, CPQ, quote-to-cash, or commercial operations processes
Experience in Agile delivery environments
Advanced Excel, PowerPoint, and requirements documentation skills
Prior experience in consulting, especially in customer, sales, or service transformation programs

Education:

BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university

Location:

Bengaluru/Hyderabad/Pune/Chennai

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 353622

PriceFx-Consultant, Technical Transformation-Sales & Service-Customer