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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As a Senior Product Manager/Director, you will define and drive product vision and strategy, own the roadmap end-to-end, and deliver outcomes aligned with Salesforce's broader strategic priorities. You will generate insights that inform critical decisions, including those at the executive leadership level, shaping the future direction of Salesforce products.

You will operate at the intersection of customer needs, business goals, and technology, partnering closely with engineering, architecture, and cross-functional teams to translate complex problems into scalable, high-impact solutions. You will thrive in ambiguity, influence without authority, and align diverse stakeholders to deliver measurable business outcomes.

Your Impact

Own and drive the product vision, strategy, and roadmap, ensuring alignment with company-wide priorities and long-term growth
Partner with cross-cloud Product teams to identify synergies, optimize investments, and deliver cohesive customer experiences
Collaborate closely with Engineering and Architecture to define, build, and deliver scalable, high-quality products and features
Engage with customers, partners, analysts, and field teams (pre-sales, solution engineering) to deeply understand use cases and shape future innovation
Translate market insights and customer needs into clear, prioritized product requirements and business cases
Act as a product evangelist - representing Salesforce at customer engagements, industry forums, and internal/external events to drive adoption and thought leadership
Influence executive stakeholders through data-driven insights, strategic recommendations, and strong storytelling

Required Skills & Experience

10+ years of experience building and scaling enterprise products
Strong understanding of enterprise SaaS architectures and scalable system design
Proven product management expertise, including defining vision, prioritization, and delivering successful product outcomes
Experience working cross-functionally with Engineering, UX, and other partners to translate strategy into execution (epics, user stories, delivery)
Strong business acumen with the ability to connect product decisions to customer value and business impact
Ability to operate effectively in ambiguous environments and drive alignment across stakeholders
AI-first mindset with a focus on building next-generation, intelligent and agent-driven enterprise products

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Senior Product Manager/Director - Product Management (Industries and Apps)