Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what's next. Let's define tomorrow, together.

Description

Job overview and responsibilities

An analyst who has a passion for data and analytics with the willingness to dig deep into details as well as the ability to assess the big picture. This role will support Air Operations group in United's Chicago headquarters by gathering data, conducting analyses, building and maintaining dashboards, executive reporting and assist in ad-hoc decision support. Excellent time management and communication skills are keys to success in this role as the role requires multi-tasking on several initiatives simultaneously.

Build high-quality dashboards, tools and reports for Air Operations leadership, eTeam, front-line management, and individual business teams throughout the organization
Automate existing manual reports and processes to improve operational throughput
Curate tables and views that serve as the single source of truth for United's operations data
Build predictive models and analyze results for dissemination of insights to United leadership
Prepare presentations for United leadership and external stakeholders
Design meaningful metrics that indicate operational health and inform operational decisions
Document the data landscape, maintain an inventory of reports

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for

United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

What's needed to succeed (Minimum Qualifications):

Bachelor's degree required
0-1 Year experience
Very strong problem-solving and analytical thinking capabilities with the ability to collect, organize, analyze, and disseminate significant amounts of

information with attention to detail and accuracy

Understanding of data structures, relationships, and efficient transformations
Knowledge and application of data visualization best practices
Familiarity with writing complex queries and procedures using both traditional and modern technologies/languages (i.e. SQL, Python, etc.)
Data visualization skills using Power BI to produce meaningful, elegant dashboards
Proficient in Microsoft Excel and PowerPoint
Ability to learn what a business team does, then design a data/technology solution that connects business processes with quantifiable outcomes
Excellent interpersonal and communication skills
Must be adept at juggling several projects and initiatives simultaneously through appropriate prioritization
Must be legally authorized to work in India for any employer without sponsorship
Must be fluent in English (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Master's Degree in a quantitative field like Math, Statistics, Operations Research and/or MBA preferred
Familiarity with various parts of the data ecosystem (acquisition, engineering, storage, management, analysis, visualization, and deployment) preferred
Exposure to statistical and analytical methods preferred
Experience with JavaScript, D3, HTML, CSS / front-end development

Associate Analyst - Operations Performance and Analytics