Description and Requirements

Role Overview

The Associate Offering Manager will support the Digital Workplace Solutions (DWS) Offering team in designing, developing, and managing workplace service offerings. This role is ideal for an individual who combines strong analytical skills with structured problem-solving, project coordination, and business storytelling capabilities.

The individual will work closely with senior Offering Managers to help shape new offerings, drive cross-functional execution, perform commercial and operational analysis, and manage low-to-medium complexity offerings end-to-end.

Key Responsibilities

Offering Development & Management

Support the design, enhancement, and lifecycle management of DWS offerings and solutions
Assist the Offering Managers in developing service definitions, pricing structures, packaging, and go-to-market assets
Independently manage low-complexity offerings end-to-end, including stakeholder coordination and execution tracking
Conduct market, competitor, and customer research to support offering strategy and positioning

Program & Project Management

Drive project management activities across offering initiatives, including timelines, action tracking, governance, and stakeholder follow-ups
Coordinate with cross-functional teams such as Sales, Delivery, Marketing, Finance, Operations, and Solution Architects
Ensure timely completion of deliverables and escalation of risks/issues where required

Business Analysis & Commercial Modeling

Develop and maintain Excel-based business cases, pricing models, and financial analyses
Support forecasting, margin analysis, and operational modeling activities
Analyze offering performance metrics and provide actionable insights

Executive Communication & Storytelling

Create high-quality PowerPoint presentations for leadership reviews, customer discussions, analyst briefings, and internal strategy sessions
Translate complex concepts into clear, structured, and visually compelling content
Support development of executive summaries, business updates, and strategic recommendations

Required Skills & Qualifications

Bachelor's degree in Business, Engineering, Technology, Finance, or related field
5 to 7 years of experience in offering management, consulting, program management, business operations, or related roles
Strong proficiency in Microsoft Excel and PowerPoint
Excellent analytical, problem-solving, and organizational skills
Strong communication and stakeholder management capabilities
Ability to manage multiple workstreams in a fast-paced environment
Structured thinking with attention to detail and execution rigor

Preferred Qualifications

Experience in Digital Workplace Services, IT services, managed services, or technology consulting
Familiarity with commercial modeling, pricing, or service portfolio management
Experience working in global and cross-functional environments
Exposure to workplace technologies is a plus

Success Profile

The ideal candidate is:

Highly organized and execution-oriented
Comfortable working with ambiguity and evolving priorities
Strong in both quantitative analysis and presentation development
Proactive in driving follow-through and stakeholder alignment
Interested in building expertise in technology service offerings and strategy

DWS Offering Specialist