Location: Taloja MIDC, Navi Mumbai
Department: Sales & Marketing
Reporting To: Sales Manager / Business Head
Experience: 1–4 Years
Qualification: Diploma / BE (Electrical, Electronics, Instrumentation) or Graduate with relevant experience
Role Objective
To support the field sales and business development team by handling lead management, customer coordination, quotation preparation, follow-ups, order tracking, and CRM updates, ensuring faster closures and smooth sales operations.
Key Responsibilities
1. Lead Management & Customer Coordination
Handle inbound leads from Siemens, website, email, exhibitions, and referrals
Qualify leads and coordinate with sales engineers for technical discussions
Act as the first point of contact for customers via phone, email, and WhatsApp
Maintain regular follow-ups with prospects and existing customers
2. Quotation & Proposal Support
Prepare techno-commercial quotations in coordination with:
Sales Engineers
Application / Engineering Team
Purchase & Accounts
Track quotation status and ensure timely follow-ups
Share revised offers as per customer feedback
3. Order Closure & Documentation
Support PO closure, LOI follow-up, and order confirmation
Coordinate internal approvals and documentation
Maintain complete sales records (Offer PO Invoice)
4. CRM & Sales Reporting
Update all leads, follow-ups, quotations, and orders in CRM (Zoho / Excel)
Prepare daily and weekly sales MIS reports
Track conversion ratios and pending opportunities
5. Coordination with Internal Teams
Coordinate with:
Engineering for technical inputs
Purchase for material availability
Accounts for invoicing and payment follow-ups
Ensure smooth handover from sales to execution team
6. Support Marketing & Business Development
Support exhibitions, seminars, and marketing campaigns
Database management and customer profiling
Assist in email campaigns, LinkedIn outreach, and follow-up calls
Key Skills Required
Strong communication skills (English, Hindi; Marathi preferred)
Good email drafting and professional communication
Basic understanding of industrial products / automation preferred
Proficient in MS Excel, Word, Email, CRM tools
Follow-up discipline and result-oriented mindset
Behavioral Competencies
Ownership and accountability
Organized and process-driven
Ability to work under pressure and deadlines
Customer-focused attitude
Team coordination skills
KPI / Performance Metrics
Number of leads handled per month
Quotation TAT (Turnaround Time)
Follow-up effectiveness & conversion rate
Order value supported
Accuracy of CRM & documentation
Working Conditions
Office-based role at Taloja
6 days working (as per company policy)
Growth opportunity into Sales Coordinator / Key Account Support

Inside Sales Executive

Inside Sales Executive