Job Description: Senior QA Lead – AI & Automation (10+ Years)

Role Overview

We are looking for a Senior QA Lead with strong expertise in AI-based application testing and API automation to lead quality initiatives across our AI-driven products, including a Meeting Assistant (Agentic AI) and Legal SDL platform. This role will drive QA strategy, ensure high-quality releases, and build scalable automation frameworks.

Key Responsibilities

Define and own the overall QA strategy across AI-driven products
Lead end-to-end testing for Agentic AI systems (meeting assistant, conversational workflows)
Drive API-first automation strategy and ensure high test coverage
Validate AI/ML components including prompts, responses, and model behavior
Establish test frameworks, CI/CD integration, and quality gates
Collaborate with Product, Engineering, and AI teams to ensure testability and quality
Manage test planning, execution, reporting, and release sign-offs
Mentor QA engineers and build a high-performing QA team
Define metrics, dashboards, and quality KPIs

Required Skills & Experience

10+ years of experience in Software QA / Testing
Strong expertise in API Automation (Postman, RestAssured, PyTest, etc.)
Hands-on experience in UI Automation (Selenium, Playwright, Cypress)
Experience in AI/ML testing (LLMs, chatbots, conversational AI)
Understanding of:
Prompt validation & response evaluation
Hallucination detection
Model output validation
Strong knowledge of test management practices and tools (JIRA, qTest, TestRail, ADO)
Experience in CI/CD pipelines (Jenkins, GitHub Actions, etc.)
Strong debugging and root cause analysis skills

Good to Have

Experience with Agentic AI systems
Exposure to NLP / LLM evaluation frameworks
Performance testing of AI systems
Knowledge of cloud platforms (AWS/Azure)

Leadership Expectations

Ability to own QA delivery across multiple products
Strong stakeholder communication
Proactive quality ownership and decision-making

Note- Please apply via our official careers portal only, as applications sent directly to executives may not be considered.