Summary

Position Summary

#DFO&I2027

Customer

The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experience and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.

Position Summary

Level: Analyst, Managed Services or equivalent

As an experienced Analyst at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines.

Work you'll do:

Engage with colleagues across domains to broaden your perspective and build a strong professional network.
Demonstrate a growth mindset by embracing new challenges, learning from feedback, and continuously developing your skills.
Take initiative in your career development by seeking out learning opportunities and volunteering for cross-functional projects.
Collaborate effectively with diverse cross-functional teams, respecting different viewpoints and contributing to an integrative culture.
Conduct testing, validation, and troubleshooting to ensure functionality and resolve issues.
Deliver high-quality work on time, proactively communicating progress and addressing issues as they arise.
Support clients and teams beyond project delivery, including post-deployment enhancements and ongoing relationship-building.
Champion innovation & continuous improvement through adoption of best practices and emerging technologies.
Demonstrate openness and initiative in learning Generative AI (GenAI) technologies, recognizing their importance for innovation and market competitiveness.

The team:

Our Digital Foundry Operate & Innovations (DFO&I) team partners with organizations to rapidly design, build, and scale digital products and experiences that drive business growth and elevate customer engagement. As a multidisciplinary group of strategists, designers, engineers, and operations specialists, we deliver end-to-end solutions—from initial concept and agile development to ongoing digital operations—enabling clients to experiment, iterate, and scale digital initiatives with confidence and agility. We support clients across domains such as strategy, commerce, marketing, sales, and service, helping them realize their digital ambitions through flexible, scalable teams. Our expertise spans the full digital lifecycle, including customer research, experience design, platform development, content production, and marketing automation. By bridging the gap between strategy and execution, we empower organizations to achieve measurable outcomes and deliver exceptional customer experiences in an ever-evolving digital landscape.

Qualifications

Must Have Skills/Project Experience/Certifications:

2 - 3 years of hands-on experience in AEM
Experienced with the Adobe Experience suite – Experience Manager, CRX, WCM, DAM. The ideal candidate will be a strong Java developer who is currently working with Adobe AEM
Work independently on modules assigned
Interact with clients along various phases of project life cycle
Design solutions for simple business scenarios
Build solutions of highest quality
Mentoring the next level in their technical area
Participate in initiatives, recruitment and practice development programs.

Good to Have Skills/Project Experience/Certifications:

Experience integrating with CMS tools such as Adobe Day and analytics tools such as Omniture
Experience with EAI tools such as TIBCO EAI, WebSphere ESB

Education

BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university

Location:

Bengaluru/Hyderabad/Pune/Chennai

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 353181

AEM- Analyst, Managed Services- DFO&I- Customer