Strong stakeholder and client communication skills, End to end understanding of Files lifecycle including strong understanding of Payroll including CLP process, Project and workload management skills, Ability to lead mentor and coach technical teams, Deep technical expertise in benefits systems and service lines, Strong system analysis configuration and QA governance capabilities, Strong documentation risk management and problem-solving skills, Expert in US Benefits administration – Health Welfare domain

End to end understanding of Files lifecycle including strong understanding of Payroll including CLP process, Project and workload management skills, Expert in US Benefits administration Health Welfare domain, Deep technical expertise in benefits systems and service lines, Strong system analysis configuration and QA governance capabilities

Servicenow, SAP, Siebel, Microsoft Exchange, Itil, Project Management, Process Mapping, Remedy, Business Analysis