G+D makes the lives of billions of people around the world more secure. We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our collaboration within G+D.

We are the reliable partner for all challenges resulting from the Internet of Things. We offer a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity & IoT, from classic SIM, eSIM and iSIM, to the associated embedded operating systems and life cycle management, through to services for global connectivity and IoT solutions. Do you want to actively shape the digital transformation with us

Job overview / summary:The Splunk Engineer is responsible for the design, implementation, and operation of Splunk-based monitoring and analytics solutions. The role focuses on ensuring reliable data ingestion, developing dashboards and alerts, optimizing search performance, and supporting incident response. The engineer collaborates with operations, cloud, and development teams to enhance observability, ensure data quality, and enable actionable insights across the organizationImportant skills for Splunk specialists include experience in Splunk operations and technical expertise in data modeling and integration, good knowledge of database systems and an ability to troubleshoot services and complex solutions.The engineer making an impact by improving service reliability through proactive monitoring and enabling data-driven decision making for operations teams.Accountabilities:

Install, configure and update splunk software components such as Search Heads, Indexers, Forwarders etc.
Second level support and troubleshooting of issues related to the daily business in splunk operations
Awareness of updates in the product/service specification

Education and experience:General education and experience

University degree in Computer Sciences, IT or related technical/engineering field
Minimum of 3 years of experience in Splunk technologies and related modules
Deep know-how in service metrics, logging, observability and deriving projects from it
Good know-how in networking infrastructure (on premise and cloud), databases, data centers and web technologies
Knowledge in Agile/SAFe ways of working and facilitating tools like Jira
Experience in troubleshooting
Experience in MS Office programs
Preferably Telecommunications and/or Payment industry experience
Preferably experience with working across different cultures
Preferably software development experience
Preferably ITIL foundation certification
Preferably ServiceNow administration/integration experience

Additional education and experience for senior position

Minimum of 5 years in similar position
ITIL foundation certification
Software development experience
ServiceNow administration/integration experience

Responsibilities:Core responsibilities

Manage Splunk Enterprise components including Search Heads, Indexers, Forwarders, Deployment Server, and Cluster Master.
Design and develop Splunk dashboards, alerts, data models, and knowledge objects based on customer (internal and external) requirements
Onboard and validate new log sources using best practices for parsing, event breaking, and field extractions.
Optimize SPL queries and improve search performance.
Maintain data ingestion pipelines and monitor indexing health.
Troubleshoot Splunk issues (indexing delays, search bottlenecks, forwarder issues).
Support automation for onboarding, configuration management, and alerting (Python, Bash, PowerShell, Ansible).
Ensure compliance with security requirements and internal processes.
Support Cloud & Datacenter operations teams on roll-out and maintenance of Splunk infrastructure
Evaluate, improve and add applicable work instructions
Resolve incidents regarding Splunk operations
Identify and address day to day continuous improvement activities
Follow G+D MS global policies, procedures and tools
Coordinate with R&D department for new software releases and updates
Timely and accurate time reporting

Additional Responsibilities (Senior Role)

Lead Splunk architecture decisions and platform scaling.
Mentor junior Splunk engineers.
Drive observability improvements across the toolchain

Knowledge and skills:General knowledge and skills

Technical skillset in the software application area
Good knowledge of Search Processing Language (SPL)
Good knowledge in Dashboard Studio
Knowledge in administration of splunk system software
Ability to troubleshoot software
Knowledge of complex software solutions
Knowledge of relevant market technologies in secure environments
Service specific knowledge related to telecommunication and OEM solutions
Knowledge of ITIL processes and Service Management
Basic understanding of software development processes
Good knowledge in database systems, preferably Oracle
Ability to work under pressure
Very organized and quality conscious
Analytical thinking and problem solving mentality
Solution oriented mindset
Being an excellent team player
Drive for self-learning and improvement
Ability to adapt to changes
Ability to follow given processes, procedures and work instructions
Strong verbal, written communications and listening skills
Fluent written and spoken English
Ability to integrate, install and configure software
Market trends (e.g. SaaS, Cloud, Virtualization, Digitalization)

Additional knowledge and skills for senior position

In depth understanding of complex software solutions
Excelent knowledge of Search Processing Language (SPL)
Excelent knowledge in Dashboard Studio
Good knowledge in IT Service Intelligence (ITSI)
Good knowledge, skills and experience in splunk Machine Learning tool kit like e.g.: anomaly detections
Project management skills
Mentoring & Coaching skills

Splunk Engineer / Senior Splunk Engineer