Servicenow, Itsm, Agile Methodologies, Change Management, Incident Management, Problem Management, Service Request Management, Service Portal, Project Management, ITBM, Workflow configuration

process flow , Uat, Gap Analysis, AGILE, Test Cases, Servicenow, Process Analysis, ARTICULATE, Documentation, Excellent Written And Verbal Communication Skills, PROCESS IMPROVEMENT, Excellent Communication Skills, RELATIONSHIP MANAGEMENT, Estimation

Rpa, Itsm, Servicenow, Itil, Ai, Jira Service Management