CRM Dynamics Developer /Senior

Experience : 11 yrs

Reports To

Delivery Manager

Job Summary

Customed oRM Solin using Droso ayuaners. Wer King dis see an a profes

ad, responsibilities include designing, developing, and customizing CRM solutior le role involves gathering client requirements, implementing CRM features, a

Competencies

Taking responsibility for tasks and outcomes.
Ensuring accuracy and precision in work.
Striving for ongoing enhancement of skills and processes.
Bringing creative solutions to challenges.
Effectively resolving issues as they arise.
Focusing on achieving desired outcomes.
Efficiently allocating time to tasks and projects.

Job Duties

Develop customized CRM solutions using Microsoft Dynamics 365.
Configure and customize CRM entities, forms, fields, views, workflows, Business Process Flows, business rules, Power Automate, and other components.
Develop, debug, and troubleshoot scripts and plugins to meet specific requirements.
Seamlessly integrate with third-party web applications as needed.
Generate insightful Power BI reports and dashboards.

Design and configure buttons using Ribbon workbench for enhanced functionality

• Develop, debug, and troublesnoot custom pages using HImL and Angular tor

diverse needs.

Execute data migration tasks smoothly.
Architect and design security roles and structures for robust system protection.
Actively participate in client meetings, offering valuable insights into business requirements.
Manage multiple projects concurrently.

Process Fusion

• Adapting to changes in project scope or requirements.

• Balancing multiple tasks and priorities effectively.

Revised and approved by: David Fung

Approval date: May 15, 2024

Job Requirements

Possess a degree or diploma in computer science or a related IT field, with a minimum of three years of relevant experience.
Proficient in the Microsoft Dynamics platform, including customization, configuration, and development using SDK, XRMToolbox, Ribbon Workbench, and associated tools.
Experience in CRM integration to ensure seamless operations.
Strong command over programming languages such as C#, JavaScript, HTML, and Angular.
Familiarity with Power BI, SSRS reports, Azure Function Apps, PowerApps, and Power Automate.
Ability to work individually as well as part of a team.
Effective communication skills to liaise with clients and stakeholders, understanding their needs.
Constantly strive to enhance skills and performance in line with evolving technologies and methodologies.

Work Conditions

Attending virtual meetings.
Extended periods of working remotely from home.
Occasional overtime to meet project deadlines.
Ensuring a secure and reliable internet connection for uninterrupted work.

CRM Microsoft Dynamics Developer - Customer Relationship Management Specialist