Sales Manager - B2B

Location : Bangalore, Hyderabad, Gurgaon, Mumbai

About the Role : As a Sales Manager, your role encompasses both customer acquisition and customer success management. Your primary responsibility is to drive customer acquisition, increase wallet share within the assigned market, and ensure the success and satisfaction of customers.

Educational & Experience Requirements

Graduation in any discipline from a reputed institute.
MBA in Marketing or related field is preferred.
Assistant Manager (AM): 3 to 5 years of experience in Sales, Business Development, or Customer Acquisition within a B2B environment.
Sales Manager (SM): 8 to 12 years of relevant B2B sales experience.
Proven track record of consistently achieving or exceeding sales targets.
Strong understanding of sales processes, enterprise selling, and customer acquisition strategies.
Excellent communication, presentation, and negotiation skills.
Proficiency in CRM platforms and other sales productivity tools.

Key Responsibilities

1. Strategy and Planning

Develop and execute a comprehensive customer acquisition and success strategy to meet or exceed sales targets.
Identify target customer segments and develop effective strategies to reach and engage them.
Conduct market research and analysis to identify customer needs, preferences, and market trends.
Collaborate with marketing, product, and support teams to align strategies with business objectives.

2. Lead Generation and Conversion

Generate leads through various channels including online and offline campaigns, events, partnerships, and referrals.
Develop and implement lead nurturing strategies to convert leads into qualified opportunities.
Manage the complete sales cycle from lead generation to closure.
Conduct presentations, product demonstrations, and commercial negotiations.

3. Relationship Building

Build and maintain strong relationships with key decision-makers and stakeholders within target organizations.
Understand customer requirements and pain points, and present tailored business solutions.
Act as a trusted advisor by providing continuous guidance and support during both sales and post-sales engagement.

4. Sales Performance Tracking and Reporting

Monitor and track sales performance metrics including revenue targets, conversion rates, and customer acquisition costs.
Analyze sales and customer success data to identify trends, insights, and improvement opportunities.
Prepare periodic reports on sales activities, progress against targets, and market feedback.

Core Competencies

Account Planning - Expert
Key Account Management - Expert
Consultative / Solution Selling - Expert
Sales Reviews - Intermediate
Microsoft Office & Google Suite - Expert
Enterprise Sales - Expert
Coaching - Intermediate
Listening & Communication - Expert
Strategic Thinking - Expert
Timely Decision Making - Intermediate
Executive Presence - Expert
Influencing Without Authority - Expert

Sales Manager | Senior Sales Manager - B2B