Role - Facilities and Operations Manager

We are seeking a highly skilled and proactive Facilities Lead to oversee and manage all aspects of facilities operations for our offices in India, primarily based out of Hyderabad. This role will be responsible for ensuring the smooth functioning, safety, efficiency, and compliance of all physical office infrastructure, supporting a workforce of approximately 600 employees.

The ideal candidate must have experience working in a multinational corporate environment, with proven leadership in facility management, vendor coordination, space planning, and workplace services.

Key Responsibilities:

Space Optimization and Infrastructure Planning:

Lead the strategic planning and execution of workspace layouts, ensuring optimal space utilization across offices or campuses in line with evolving business needs, growth plans, and local compliance requirements.

Team Leadership and Operational Oversight:

Manage and mentor a multidisciplinary facilities team (maintenance, housekeeping, security, and support services), driving performance, service excellence, and adherence to SLAs across locations.

C-Suite Engagement and Strategic Alignment:

Act as a key liaison with senior leadership, understanding and translating C-suite priorities into actionable facility strategies that support organizational goals and executive-level expectations.

Facilities Operations Management

Oversee day-to-day operations of India office (primarily Hyderabad).
Ensure proper functioning of all facilities-related services including HVAC, electrical, plumbing, cleaning, security, and maintenance.
Maintain a safe, clean, and efficient working environment.

Vendor & Contract Management

Manage third-party vendors and service providers including housekeeping, security, catering, maintenance, and AMC partners.
Ensure service-level agreements (SLAs) are met and conduct regular performance reviews.

Health, Safety & Compliance

Ensure all facilities operate in compliance with Indian statutory regulations (e.g., fire safety, labor laws, building codes), while incorporating sustainable practices and business continuity measures.

Budget & Cost Management

Prepare and manage the annual facilities budget.
Identify cost-saving opportunities and implement energy-efficient practices.

Employee Experience

Act as a key point of contact for facilities-related queries and complaints.
Foster a positive employee workplace experience through responsive service and well-maintained infrastructure.

Sustainability & ESG Initiatives

Implement sustainability initiatives across facilities (waste management, energy efficiency, etc.).
Support corporate social responsibility (CSR) and environmental, social, and governance (ESG) goals.

Qualifications & Skills:

Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field.
7+ years of relevant experience in facilities or workplace management, preferably in an MNC environment.
Experience managing mid-size office operations (300–600 headcount).
Strong knowledge of local regulatory and statutory compliance (Hyderabad/Telangana, India).
Excellent communication, negotiation, and people management skills.
Proficiency in MS Office, facilities management software/tools, and basic budgeting.
Ability to work independently, multitask, and manage multiple stakeholders.

GHX: It's the way you do business in healthcare

Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

Disclaimer

Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, GHX) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX's employees to perform their expected job duties is absolutely not tolerated.

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Manager - Administration & Facilities Operations

Facilities & Operations Manager