Who we are looking for

In this role, you will work with State Street teams from around the globe to lead a team supporting multiple global premier investment management client. You will have leadership and strategy responsibility to oversee and deliver all day-to-day transactional responsibilities of the transaction management team in a fast-paced, flexible and exciting environment. The role will need to initiate and develop good communication and interpersonal relationship with business operations teams and IT and to maintain the high level of service that is currently being provided to all the clients.

Why this role is important to us

This is a varied operational and managerial position with a senior level of responsibility within the Transaction Management team, within Middle Office Services. This Transaction Management Vice President acts as a primary escalation point for all internal/external clients. The team is responsible for trade confirmation, trade process, trade settlement, and reporting of trade instructions from clients. The team is also responsible for processing directed lending instructions, wire transfers, and trade exceptions. The candidate is should be a hands on manager who is required to ensure the teams under their responsibility undertake delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolve matters to manager for best resolution solution

What you will be responsible for

As Vice President, you will

Manage the corresponding Transaction Management team in location for multiple clients client
Drive transaction management and settlement discipline excellence though proactive management of the trade lifecycle
Drive transformation initiatives, including automation and process improvements
Responsible for service delivery and client sentiment, including direct client contact
Ensure compliance with regulatory requirements and manage associated risks.
Developing a strong risk management and control environment
Broad and in-depth understanding of standards, methodologies, processes, systems and technology necessary to support investment management operations.
Conduct high-level analysis in specific areas of expertise, identify and resolve work-processing issues, make suggestions to streamline operations and implement.
Liaise with colleagues in region or divisions globally where required for client issue resolution
Review, recommend and drive process improvement initiatives
Perform work independently within scope of established guidelines and according to specific procedures.
Support and proactive manage on Client Change Request items impacting the Enterprise processes and Operating Models
Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution.
Provide guidance, support and development opportunities to the members of your team
Engage with senior leadership and stakeholders to present insights and growth plans.
Excellent analytical skills and ability to analyze on the spot

What we value

These skills will help you succeed in this role

Deep and extensive asset management experience, including investment operations, fund accounting and portfolio valuation
Broad and in-depth understanding of the asset management industry, gained through working in a variety of asset management disciplines.
Strong critical thinking, problem solving, and decision-making skills
Client centric attitude in managing, prioritizing and delivering operations and services
Trade and reconciliation break investigations experience
Strong communication and presentation skills to audiences of different sizes and levels of seniority
Must be self-motivated, adaptable and show initiative in different circumstances and under pressure
Good team working skills.
Flexibility in working outside of your responsibilities and areas of expertise.

Education & Preferred Qualifications

Degree in finance, business, technology or equivalent or relevant industry experience
Proven experience in client communication and interaction at all levels
In depth understanding of Middle Office operations, preferably Trade Management Operations inclusive of trade confirmation, settlement & reconciliation. Product and Industry knowledge preferable across - Equity, FI, FX and ETD, inclusive of Global Markets.
Understanding of key technology within the support of investment management operations
Experience of driving organizational change, with an understanding of change management principles, techniques & tools.
Experience in leveraging technology solutions including low-code tools, SQL, Python or similar is advantageous
Strong MS Excel, Access, Word, PowerPoint skills necessary
Strong English written and spoken ability

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Transaction Management - Vice President