SailPoint Identity Security Cloud (ISC)

Location: Kondapur, Hyderabad, India

Work Mode: Onsite

Work Timings: 4:30 PM – 1:30 AM IST (Aligned with U.S. Eastern Time)

Position Summary:

We are seeking an experienced SailPoint Identity Security Cloud (ISC) Engineer with strong expertise in Epic provisioning and healthcare identity workflows. The ideal candidate will be responsible for designing, implementing, and supporting Identity Governance & Administration (IGA) solutions within SailPoint's cloud ecosystem, focusing on identity lifecycle management, governance, compliance, and Epic access automation.

Key Responsibilities:

SailPoint Identity Security Cloud (ISC)

Design, implement, and support SailPoint ISC solutions for identity lifecycle management.
Configure onboarding, offboarding, access requests, and birthright provisioning workflows.
Integrate and maintain connectors including Epic EHR, Active Directory, Azure AD, and enterprise applications.
Develop and manage custom rules, transforms, identity profiles, roles, and policies.
Support certification campaigns, access reviews, SoD controls, and governance processes.
Troubleshoot provisioning failures, connector issues, and integration challenges.

Epic Provisioning

Automate provisioning and deprovisioning of Epic EMP, SER, DEP, and subsystem access.
Integrate SailPoint with Epic security and identity management modules.
Automate Epic role, template, and security class assignments.
Collaborate with Epic analysts to align access controls with clinical and operational workflows.
Troubleshoot Epic identity mismatches and provisioning issues.

General IAM Responsibilities

Partner with Security, IT, HR, and Compliance teams to support IAM initiatives.
Assist with audits, access certifications, governance documentation, and regulatory compliance (HIPAA, SOX, ISO).
Provide production support, root-cause analysis, and process improvement recommendations.
Support SailPoint roadmap planning, enhancements, and platform upgrades

Requirements

3–7+ years of Identity & Access Management (IAM) experience.
2–5+ years of hands-on experience with SailPoint Identity Security Cloud (ISC).
Strong hands-on Epic provisioning experience, including:
EMP and SER records
Epic user templates
Role and security class management
IAM integration with Epic
Experience with:
REST APIs
SCIM integrations
Identity lifecycle automation
Active Directory and Azure AD
SSO, MFA, and authentication services

Preferred Qualifications:

SailPoint Professional or Engineer Certification.
Experience with PowerShell, Python, or Java.
Healthcare industry experience.
Familiarity with ServiceNow, Jira, and ITIL practices.
Knowledge of GRC, audit controls, and compliance frameworks.

Soft Skills:

Excellent communication and documentation skills.
Strong analytical and troubleshooting abilities.
Ability to collaborate with clinical, business, and technical teams.
Strong organizational skills with the ability to manage multiple priorities.