Description

Amazon's Alexa Smart Properties (ASP) team is looking for a skilled and customer-obsessed Quality Assurance Engineer (QAE) to own quality validation across our enterprise Alexa ecosystem. ASP powers Alexa experiences in hospitality, senior living, healthcare, and other commercial environments — and our QAEs are critical to ensuring these experiences meet the highest standards of reliability, accessibility, and enterprise-grade performance.

As a QAE on the ASP team, you will own end-to-end manual and exploratory testing, develop comprehensive test plans, and partner with SDETs and engineering teams to continuously raise the quality bar across ASP products and services. You will serve as a quality advocate throughout the product development lifecycle — from requirements review through production release.

Key job responsibilities

Own end-to-end functional, regression, integration, and exploratory testing for ASP cloud services, device experiences, and enterprise partner-facing features
Develop, maintain, and execute comprehensive test plans and test cases that serve as both validation artifacts and blueprints for automation development
Partner with engineering and product teams during requirements and design phases to identify gaps, define acceptance criteria, and advocate for testability
Collaborate with SDET and automation teams to translate manual test cases into automated regression suites, driving measurable improvements in automation coverage
Triage and investigate defects, perform root cause analysis, and work cross-functionally to drive timely resolution
Develop and maintain high-quality test documentation including test plans, runbooks, and onboarding guides that enable effective execution by distributed and offshore QA teams
Participate in Value Stream Mapping (VSM) and process improvement initiatives to identify and eliminate quality bottlenecks in the delivery pipeline

Basic Qualifications

5+ years of quality assurance engineering experience
Experience in manual testing
Experience in automation testing
Experience scripting or coding
Experience as QA lead on medium to large sized projects
Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality
Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent
Experience with API testing tools and methodologies (e.g., Postman, cURL, or equivalent)

Preferred Qualifications

Experience of using test case management tools (e.g. Test Rail, TestLink) and issue management tools (Jira)
Experience with industry standard tools and scripting languages (Python or Perl) for automation
Experience with AI/ML technologies
AWS Certification (Cloud Technologist, Solutions Architect, SysOps Administrator, Developer), or equivalent
Experience understanding the basics of software testing or hardware devices like tablets, smartphones, voice recognition devices etc.
Demonstrated experience working with offshore or distributed QA teams, including developing documentation and test plans that enable effective remote execution

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - ADCI - Karnataka

Job ID: A10437296

Quality Assurance Engineer, Alexa Smart Properties