Skill required: Order to Cash - Billing Processing

Designation: Order to Cash Operations Analyst

Qualifications:BCom

Years of Experience:3 to 5 years

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What would you do A Billing Analyst in the automotive industry is responsible for end-to-end invoice processing, validation, and customer billing activities within the Order-to-Cash (OTC) cycle. The role involves working with SAP systems, Direct Billing, EDI/self-billing processes, and customer portals, ensuring accurate and timely billing aligned with delivery and pricing agreements. This aligns with your internal billing flow where invoices are generated from delivery notes, processed in SAP, and sent via EDI/email/portal.

What are we looking for

Technical Skills
SAP (SD module – VF01,VA01, VF04, VFX3, etc.)
Knowledge of: o OTC cycle o EDI & self-billing o Customer portal invoicing
Advanced Excel (pivot, lookup, reporting) ________________________________________ Functional Skills
Strong understanding of: o Automotive supply chain billing o Pricing and delivery-based invoicing
Experience with high-volume invoice processing ________________________________________ Soft Skills
Analytical problem-solving (invoice errors, rejections)
Stakeholder communication
Attention to detail and accuracy
Ability to handle deadlines/SLA-driven work ________________________________________ Qualifications
Bachelor's degree in Commerce / Finance / Accounting
MBA or certification (optional but preferred)
3–7 years in billing / OTC / finance operations (Automotive domain experience preferred) ________________________________________ Preferred Experience (Nice to Have) Based on your environment and emails:
Experience in handling 100+ invoices/month and automation initiatives
Exposure to self-billing models and SAP automation improvements Roles and Responsibilities: Key Responsibilities 1. Invoice Creation & Processing
Generate customer invoices based on delivery data and sales orders.
Process different billing types: o Standard billing (VF01, VF04, etc.) o Self-billing / non-EDI billing
Ensure invoices are posted correctly in SAP as per sales/delivery plan ________________________________________ 2. Billing Validation & Quality Checks
Validate pricing, quantities, tax codes, and customer master data before invoice release.
Identify and resolve discrepancies (pricing differences, missing data, etc.).
Perform pre-billing and post-billing quality checks to ensure compliance. ________________________________________ 3. Invoice Delivery & Customer Communication
Send invoices via: o EDI o Customer portals o Email/PDF o Physical invoices (if required)
Confirm customer receipt and handle acknowledgment through portals. ________________________________________ 4. Exception Handling & Dispute Resolution
Handle rejected invoices and analyze root causes.
Work with logistics, finance, and customers to resolve issues.
Reissue corrected invoices when required. ________________________________________ 5. Coordination & Stakeholder Management
Collaborate with: o Logistics / plant teams (delivery confirmation) o Finance teams (posting & reconciliation) o Customers (invoice queries)
Ensure SLA adherence and timely resolution of requests. ________________________________________ 6. Process Compliance & Reporting
Follow SOX/compliance guidelines and internal controls.
Maintain documentation and audit trails for billing activities.
Track KPIs such as: o Billing accuracy o Cycle time o Rejection rate ________________________________________ 7. Automation & Continuous Improvement
Identify opportunities to reduce manual billing effort (e.g., automation, EDI improvements).
Support transition to digital/self-billing processes (common in automotive operations).