Play a key role in ensuring system reliability at one of the world's most iconic and largest financial institutions.

As a Site Reliability Engineer II at JPMorgan Chase within the Infrastructure Platforms team, youwill use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you'll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase's business and relevant technologies.

Job responsibilities

Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects
Eagerness to participate in learning opportunities to enhance one's effectiveness in executing day-to-day project activities
Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems
Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers

Required qualifications, capabilities, and skills

Formal training or certification on Site Reliability concepts and 3+ years applied experience
Ability to code in at least one programming language
Experience maintaining a Cloud-base infrastructure
Familiar with site reliability concepts, principles, and practices
Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
Familiarity with containers or a common Server OS such as Linux and Windows
Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
Emerging knowledge of common networking technologies

Preferred qualifications, capabilities, and skills

General knowledge of financial services industry