Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

We are seeking a seasoned Engineering Manager to join our dynamic team. As a first-line Manager, you will lead a team of talented engineers, driving technical excellence, fostering a culture of ownership, and ensuring the successful delivery of high-impact projects. You will be responsible for guiding technical decisions, managing team performance, and aligning engineering efforts with business goals.

Responsibilities: Technical Leadership:

AI Strategy & Leadership

Define and execute the roadmap for AI-driven features and products
Lead a team of ML engineers, applied scientists, and AI developers
Collaborate with product, data, and platform teams to identify high-impact AI opportunities
Drive adoption of modern AI paradigms including GenAI, RAG, and agent-based systems
Microservices and API-based architectures
Machine Learning & Deep Learning frameworks (PyTorch, TensorFlow)
Natural Language Processing (NLP) and/or Computer Vision.

Team Management

Lead and manage a team of software engineers, fostering a collaborative and high-performance environment. Conduct regular performance reviews, provide feedback, and support professional development.

Foster a culture of service ownership and enhance team engagement.

Drive succession planning and engineering efficiency, focusing on quality and developer experience through data-driven approaches.

Promote a growth mindset, understanding and driving organizational change.

Actively seek opportunities for team growth and cross-functional collaboration.

Works and guides the team on how to operate in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production.

Coaching And Development

Grow and develop the team technically and with a quality mindset, providing strong and actionable feedback.

Provide technical mentorship and guidance to engineers at all levels, fostering a culture of learning, collaboration, and continuous improvement, encouraging the team to experiment, learn, and iterate on processes and technologies.

Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity within the team.

Execution Excellence

Oversee the planning, execution, and delivery of high-impact software projects, ensuring they are completed on time and within budget. Manage team workload and capacity, setting priorities and managing risks and tradeoffs.

Align team efforts with the strategic direction of the company, understanding the big picture and business needs.

Demonstrate engineering excellence and service ownership, including cost and quality management of services, and effective production management.

Collaborate with cross-functional teams, including product management, design, and operations, to ensure alignment and successful delivery of projects. Communicate effectively with stakeholders at all levels.

Make deployment decisions with appropriate risk mitigation.

Minimum Qualifications

Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

12+ years of experience in software development, with 3+ years in a technical leadership role and 2+ years in a people management role.

Proven track record of leading and delivering large-scale, complex software projects.

Deep expertise in one or more programming languages such as C, C++, C#, .NET, Python, Java, or JavaScript.

Extensive experience with software architecture and design patterns.

Strong understanding of cloud technologies and DevOps principles.

Excellent problem-solving skills and attention to detail.

Excellent communication and leadership skills, with a demonstrated ability to influence and drive change.

Preferred Qualifications

Master's degree or PhD in Computer Science, Engineering, or a related technical field.

Experience with cloud platforms like Azure, AWS, or GCP.

Familiarity with CI/CD pipelines and automation tools.

Knowledge of agile development methodologies.

Experience in a complex, matrixed organization.

Demonstrated commitment to diversity and inclusion initiatives.

Familiarity with developing accessible technologies.

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [HIDDEN TEXT]

AI Mgr. Software Engineering