Job description

You will be #LI-hybrid based in Hyderabad and reporting to your manager.

This is individual contributor (Non-Managerial) role

Summary

This technical resource would be part of the Corporate Sales Systems Development and Support team. You will manage the delivery of assigned tasks in the implementation and development of DocuSign CLM projects across the Experian enterprise and helping the businesses support and maintain the CLM application.

A key part of the role will be to perform configuration, customization & administration using DocuSign CLM and provide ongoing technical support of the production & sandbox environments.

Key Responsibilities

Perform administration, configuration and customization as per requirements on the DocuSign CLM platform related to Forms, Templates, Clause library, Approvals and Workflows.
Perform assigned Project tasks, Change Requests, Enhancements and bug fixes, based on User Stories through Build, QA, UAT, and Deployment, while ensuring minimal post go live issues.
Understand data flows across CRM, CPQ & Contract Life cycle Mgmt. Systems and processes within these business systems.
Work closely with the Docusign CLM & Insight product owners and Scrum Master to provide technical development, administration and maintenance with respect to Docusign CLM & Insights
Work closely with UAT Team to define and execute functional, regression, unit and user acceptance testing.
Provide ongoing troubleshooting of incidents, partner with 3rd-party consultants and Dev resources to address issues and raise data quality concerns as necessary

Qualifications

At least 5 years of relevant experience required
University/College Degree preferred
DocuSign CLM certification preferred
Salesforce CRM Certifications preferred
Agile Certifications

DocuSign CLM Developer

Docusign CLM Developer