Identity Access Management, Microsoft Intune, Remote Support, Macos, JAMF, Windows Endpoint Management, Hardware Lifecycle Management

snowflake , Networking, Intune, Dns, Jira, Windows, Microsoft 365, Vpn, Macos, Wi-Fi, Kandji, 1Password, Google Workspace, Rippling, Jamf, MDM tools, Zoom

Dns, Cisco, Vmware Esxi, Windows, Microsoft 365, Linux, Fortinet, AWS, Siem, Macos, Microsoft Azure, O365 tools, RMM tools, Huntress, BCDR, Meraki firewalls, MDR, Quickbooks, Datto Platforms, Microsoft Defender, EDR, SaaS Protection, Adobe Creative Suite, Autodesk Revit

Confluence, Okta, Intune, Cursor, Jira, Slack, AI Tools, JAMF, Google Workspace, Zoom, Atlassian tools, ChatGPT

Printers, Identity And Access Management, Ping, Lan Troubleshooting, Basic understanding of local servers, Laptop hardware diagnostics and repair coordination, Networking fundamentals, Cisco collaboration tools, Endpoint security tools, ServiceNow incident request management, Active Directory

Windows Server, Group Policy, Dns, DHCP, Vlans, routing, Tcp/ip, Firewalls, Cisco, Azure, aws, amazon web services, L2 Support, Active Directory, L2-level troubleshooting, Wifi setup, Networking fundamentals, backup storage, Troubleshooting

Linux, Application Support, Order Management Workflows

Scrum, Waterfall, Jira, Clarity, Patching and obsolescence management, Kanban, Project management Agile, IT service management ITIL

Linux Administration, Cloudformation, Terraform, Ansible

Outlook, Intune, Dns, Windows, Itil, Okta, DHCP, Microsoft 365, Vpn, Slack, Linux, Wi-Fi, Active Directory, Jira Service Management, OneDrive, Zoom Rooms, Sharepoint, Zoom