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We are currently seeking a PMO Analyst to join our team in Mumbai/Pune, Mahrshtra (IN-MH), India (IN).

NTT Data Services is Hiring!

Position's Overview

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA, Inc. currently seeks an PMO Analyst to join our team in Mumbai/Pune.

Client's business problem to solve

The PMO Analyst serves as the operational backbone of the Project Management Office, providing critical administrative support, data management, and coordination services that enable effective project and program delivery across the organization.

The ideal candidate is a highly organized professional who excels in administrative operations, thrives in structured environments, and takes pride in ensuring accuracy and consistency across all PMO functions. This role is essential in maintaining the operational excellence of our PMO through meticulous documentation management, comprehensive reporting, and seamless coordination of governance activities.

Position's General Duties and Tasks

In these roles you will be responsible for:

Administrative Operations & Coordination (35%)

Meeting & Event Management:

Schedule and coordinate all PMO governance meetings including Steering Committees, Portfolio Reviews, Project Review Boards, and Executive Leadership updates
Prepare comprehensive meeting packages including agendas, pre-read materials, presentations, and supporting documentation
Manage meeting logistics: room reservations, virtual platforms (Teams/Zoom), technology setup, and catering when applicable
Attend governance meetings, capture detailed minutes with action items, decisions, and parking lot items
Distribute meeting minutes within 24 hours with clear action item assignments and due dates
Track action item completion and send proactive reminders to owners
Maintain master PMO calendar and proactively manage scheduling conflicts
Coordinate quarterly PMO town halls, training sessions, and team-building events
Manage stakeholder availability and optimize scheduling across multiple time zones

Documentation & Knowledge Management:

Maintain centralized repository of all projects and program documentation in Confluence and SharePoint
Create, format, and professionally edit project artifacts including charters, business cases, status reports, presentations, and governance materials
Implement and enforce version control protocols and approval workflows
Establish and maintain folder structures with appropriate access permissions
Archive completed project documentation per organizational standards and audit requirements
Support internal/external audit requests with timely documentation retrieval
Maintain document templates library and ensure current versions are accessible
Train Project Managers on documentation standards and repository navigation

PMO Operations Support:

Serve as first point of contact for all PMO-related inquiries via email, phone, and in-person
Manage PMO shared inbox, triage requests, and route to appropriate team members
Coordinate onboarding for new Project/Program Managers including system access, tool provisioning, and orientation scheduling
Maintain PMO intranet site with current information, templates, and resources
Process and track PMO expense reports, purchase orders, and vendor invoices
Manage office supplies inventory and procurement for PMO team
Coordinate IT support requests for PMO tools and systems
Maintain organizational charts, distribution lists, and team contact information

Reporting, Analytics & Data Management (35%)

Portfolio Reporting:

Compile and quality-check biweekly portfolio status reports consolidating data from active projects
Create executive dashboards with Red/Yellow/Green health indicators for budget, schedule, scope, and risk
Generate monthly portfolio performance reports for ELT and senior leadership
Produce ad-hoc reports and data cuts for various stakeholder requests
Synthesize complex project data into clear, visually compelling presentations
Ensure consistency in reporting formats, terminology, and metrics definitions
Monitor reporting calendar and send proactive reminders to Project Managers for status submissions
Escalate overdue or incomplete submissions to PMO leadership
Distribute reports to appropriate audiences with context and commentary
Maintain historical reporting archive for trend analysis

Data Management & Quality:

Serve as data steward for PMO project inventory and portfolio tracking systems
Perform daily/weekly updates to project management tools (Jira, MS Project, Clarity)
Execute data validation routines to ensure accuracy across multiple systems
Reconcile discrepancies between Confluence, Jira, financial systems, and other data sources
Maintain data integrity for key metrics: budgets, timelines, resource allocation, milestone tracking
Create and monitor PMO performance dashboards tracking KPIs
Generate metrics reports on portfolio health, PMO efficiency, and governance compliance
Support data analysis requests including trend identification and variance analysis
Document data definitions, calculations, and reporting methodologies
Identify and report data quality issues with recommended solutions

Confluence Administration & Knowledge Management:

Serve as Confluence power user and space administrator for PMO
Design, create, and maintain standardized page templates aligned to project lifecycle
Organize and optimize page hierarchies for intuitive navigation and searchability
Manage permissions and access controls ensuring appropriate visibility
Conduct training sessions on Confluence best practices for Project Managers
Monitor Confluence adoption and compliance with knowledge management standards
Generate usage analytics and identify improvement opportunities
Provide technical support and troubleshooting for Confluence users
Implement automation and macros to enhance efficiency
Champion knowledge consolidation initiative across NTO organization

Governance & Process Support (20%)

Governance Coordination:

Maintain comprehensive governance calendar with all stage-gate reviews, tollgates, and checkpoints
Track projects through governance lifecycle and send proactive milestone reminders
Coordinate submission of governance artifacts ensuring completeness against checklists
Review governance materials for quality, completeness, and compliance before submission
Schedule governance review meetings and coordinate stakeholder participation
Document governance decisions, approvals, and action items
Track resolution of governance action items and conditional approvals
Maintain governance compliance dashboard and escalate delays
Support preparation of Board-level project updates and materials
Archive governance decisions and create audit trail

Process Documentation & Compliance:

Document and maintain PMO Standard Operating Procedures (SOPs) and work instructions
Create process flows, RACI matrices, and procedural guides
Ensure all PMO processes are documented in Confluence with current versions
Monitor compliance with PMO standards and escalate non-compliance
Support implementation of new tools, templates, and process improvements
Conduct process training for new Project Managers and team members
Gather feedback on PMO processes and identify pain points
Track process compliance metrics and report to PMO leadership
Support change management activities for PMO process updates
Maintain lessons learned repository and facilitate knowledge sharing

Quality Assurance:

Review project documentation for completeness, accuracy, and adherence to standards
Conduct quality checks on status reports before executive distribution
Verify consistent use of approved templates, formats, and naming conventions
Validate data accuracy in reports and dashboards before publication
Flag quality issues to Project Managers with specific corrective guidance
Maintain quality checklists and review protocols
Track and report on documentation quality metrics
Support audit preparation with evidence compilation
Ensure compliance with regulatory documentation requirements

Stakeholder Support & Communication (10%)

Project Manager Enablement:

Serve as reliable resource and point of contact for Project Manager questions and needs
Provide administrative relief allowing PMs to focus on strategic delivery
Assist with scheduling of project working sessions, status meetings, and stakeholder reviews
Support preparation of project presentations, status updates, and executive briefings
Track and follow up on Project Manager action items from governance forums
Facilitate communication between Project Managers and PMO leadership
Coordinate cross-project dependencies and touchpoints
Respond promptly to requests with solutions-oriented approach

Cross-Functional Partnership:

Interface with Finance on budget reporting, forecasting, and variance analysis
Coordinate with HR/Talent on resource requests, onboarding, and staffing
Partner with IT on tool access, system issues, and technical support
Support Legal and Compliance with documentation, audit requests, and evidence gathering
Liaise with Procurement on vendor management and contract administration
Collaborating with Business Partners on project intake and prioritization
Build trusted relationships across organization through reliable service delivery
Represent PMO professionally in all interactions

Requirements for this role include:

2-5 years of professional experience in administrative operations, project coordination, data analysis, or related business support role
Experience in a PMO, project environment, or operations function strongly preferred
Financial services or regulated industry experience highly desirable
Demonstrated experience managing multiple priorities in fast-paced environment
Track record of producing high-quality, accurate deliverables consistently

Technical Proficiency:

Required:

Advanced Microsoft Excel: Pivot tables, VLOOKUP/XLOOKUP, complex formulas, data validation, conditional formatting, charts/graphs, data analysis
Advanced Microsoft PowerPoint: Creating executive presentations with compelling visuals, slide design, animation, master slides
Proficient Microsoft Word: Document formatting, styles, templates, table of contents, mail merge, track changes
Expert Microsoft Outlook: Calendar management, meeting scheduling, distribution lists, rules, email organization
Collaboration Tools: Microsoft Teams, SharePoint, OneDrive
Web Conferencing: Zoom, Teams meetings

Preferred:

Confluence (or willingness to achieve proficiency within 60 days)
Jira or similar agile project management tool
MS Project, or equivalent scheduling tools
Data visualization tools (Tableau, Power BI)
Familiarity with project management methodologies (Agile, Waterfall, Hybrid)

Required schedule availability for this position is Monday-Friday (12:00 am to 9:00pm /IST).

Resource needs to work from Client office in Pune/Mumbai

Below any of the Domain Experience is Mandatory
Option 1
Exposure to industry platforms such as Murex, Aladdin, Charles River, Bloomberg, SimCorp, Calypso, or similar financial systems.
Option 2
Experience supporting Asset Management projects involving portfolio management, investment operations, fund accounting, or performance reporting.
Option 3
- Hands-on experience working on Capital Markets projects across trade lifecycle, front office, middle office, or back-office operations.
- Good understanding of financial instruments such as equities, fixed income, derivatives, FX, and related transaction workflows

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

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