About this role:

Wells Fargo is seeking a...

In this role, you will:

Guide complex technology projects with broad impact for the business
Act as key participant in the plan development for Technology Operations
Analyze complex technical operations challenges which require in-depth evaluation
Conduct research and create reports and presentations on findings
Lead the development of process and operational improvements
Be the liaison with the onshore team and ensure communication and reporting of delivery from the offshore team
Ensure quality and security of the solutions and address remediation's as needed
Champion continuous improvement, including devising new strategies and new opportunities
Set performance standards for the team and ensure operations achieve or exceed performance metrics
Direct the daily Risk and Control flow of operations, focusing on policies, procedures, and work standards to ensure success re-engineering and driving continual service improvement
Make decisions based on the understanding of the requirements that influence projects
Lead teams to meet deadlines and drive new initiatives
Review, approve, and implement recommended changes to plans
Collaborate and consult with employees to resolve initiatives and achieve technology directives
Act as a mentor for individuals

Required Qualifications:

5+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications for Europe, Middle East & Africa only:

Experience in Technology Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, education

Desired Qualifications:

8+ years of experience in Tech operations
Hands on experience on Windows, VMWare, Citrix
Experience in Powershell scripting
Work experience in iOS, MAC

Job Expectations:

Flexible for 24x7 operations including weekends
Stakeholder Management
Experience in Infrastructure Projects

Posting End Date:

29 May 2026

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Lead Technology Operations Analyst