Company Overview

Blue Yonder is a global leader in digital supply chain management solutions, recognized for its innovative approach leveraging AI and machine learning. Blue Yonder offers comprehensive services across supply chain planning, execution, omnichannel commerce, and network design. Our advanced technology helps businesses optimize their operations and deliver superior customer experiences.

Why This Role Matters

This role sits at the center of the Trading Partner Network's success — ensuring that strategy translates into execution, and that every partner interaction drives value for both the partner and the business.

Key Responsibilities

Own the development and management of Trading Partner Network analytics, including dashboards, KPIs, and reporting to provide visibility into partner performance, adoption, and revenue
Deliver actionable insights to leadership through data analysis, enabling informed decision-making and continuous improvement
Utilize tools such as Power BI, SQL, Python, and other analytics platforms to build scalable reporting and perform advanced analysis
Apply AI/ML techniques (e.g., forecasting, trend analysis, anomaly detection) to enhance reporting accuracy and business insights
Define and standardize end-to-end partner processes and operating workflows, ensuring scalability and efficiency
Develop, maintain, and enforce Standard Operating Procedures (SOPs) across onboarding, engagement, and billing functions
Identify process gaps and lead optimization and automation initiatives to improve performance and reduce friction
Ensure pricing, billing, and commercialization models are accurately implemented and executed
Partner with Accounting and other teams to ensure complete and accurate revenue capture across all partner activities
Establish and maintain governance frameworks to ensure consistency, compliance, and scalability of partner monetization
Act as a cross-functional leader, collaborating with Product, Sales, Marketing, and Operations to align on partner strategy and execution
Support internal teams with insights into partner behavior, engagement trends, and pricing clarity
Lead the rollout of new processes, tools, and initiatives; develop supporting materials and train stakeholders as needed
Identify and recommend continuous improvement opportunities, and support implementation of strategic initiatives

What You Bring

Strong experience in operations, analytics, or business operations roles
Proven ability to design and scale processes in complex environments
Experience with data analysis and visualization tools (e.g., Power BI, Excel, etc.)
Ability to translate data into insights and influence decisions
Strong cross-functional leadership and communication skills
Experience working with pricing, billing, or revenue operations is highly preferred
High ownership mindset with a bias for execution and results

Alignment to Our Principles

This Role Embodies Our Core Superpowers

Say-Do Mindset – ownership and accountability
Pursue Excellence – high standards in process and execution
Be Curious – continuous improvement and insight generation
Act with Urgency – bias toward action and results

And Reflects Our Values

Integrity in pricing and billing
Respect & Empathy for partner experience
Additional Job Description
Job Families for Job Profiles

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Partner Network Operations & Analytics Lead