Project Role : Engineering Services Lead

Project Role Description : Lead a team of engineers that develop technical engineering solutions to solve problems and achieve business objectives. Ensure teams are delivering engineering solutions on time, at the right quality and cost. Work across engineering specializations; including manufacturing, electrical or mechanical engineering, structural and stress design, qualification, configuration, and technical management. Assemble resources to deliver engineering or construction projects.

Must have skills : ServiceNow IT Service Management

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Engineering Services Lead, a typical day involves guiding a team of engineers focused on creating and implementing technical solutions that address complex challenges and support organizational goals. This role requires coordinating efforts across various engineering disciplines such as manufacturing, electrical, mechanical, structural, and stress design. The position involves overseeing project timelines, ensuring quality standards, and managing resources effectively to deliver successful engineering or construction projects. Collaboration with multiple teams and stakeholders is essential to align objectives and drive progress toward business outcomes.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Coordinate cross-functional activities to ensure seamless project execution and resource allocation.
Mentor and support junior team members to foster professional growth and skill development.
Monitor project progress and implement corrective actions to maintain schedule and quality standards.

Professional & Technical Skills:

Must To Have Skills: Proficiency in ServiceNow IT Service Management.
Experience in managing IT service workflows and incident management processes.
Strong understanding of service delivery frameworks and best practices.
Ability to analyze and optimize service management operations to improve efficiency.
Familiarity with integrating ServiceNow modules with other enterprise systems.

Additional Information:

The candidate should have minimum 5 years of experience in ServiceNow IT Service Management.
This position is based at our Bengaluru office.
A 15 years full time education is required.