System Configuration, Outlook, Windows, Ms Office, Ios, Red Hat Linux, Mac Os, local remote support, Box, OneDrive, MS Teams, physical and network connectivity, system diagnostics

Microsoft 365, Windows Server, Intune, Microsoft Azure, Exchange Online, Microsoft Entra ID, Information security principles, Sharepoint, Teams, Networking fundamentals, Windows 11

Configuration, Repair, desktop OS patches, maintenance

M365, Intune, Windows, Okta, Iso 27001, Linux, Slack, Macos, Google Workspaces, security fundamentals, SOC2, Jamf, NIST 800-171, Zoom

Configuration, Repair, decision-making, maintenance, Analytical Skills, Problem-solving

Microsoft Operating Systems, Incident Handling, Mac Os, networking principles, Office suite, PC components and troubleshooting techniques, Linux environments, cybersecurity practices, case management systems

Macos, hardware troubleshooting and maintenance, Linux operating systems

atlassian , Windows, Jira, Itil, Okta, Slack, Linux, Service Cloud, Macos, SaaS applications, Google Workspace, zendesk