Job Description

Strategic Architectural Leadership

Define, refine, and own the overall architectural vision for the ServiceNow platform in IT, including active lead in the end-to-end design decision for transformation program
(Potentially) Assist in shaping and influencing the broader enterprise technology strategy by representing the ServiceNow platform in governance boards or steering committees
Collaborate with transformation program to validate the migration roadmaps, milestones, and success criteria
Mitigate technical risks by identifying potential roadblocks and developing contingency plans
Develop measurable KPIs and metrics to track performance of the platform

Technical Governance and Standards

Establish and maintain architectural principles, standards, and guidelines to ensure consistency, performance, and security
Oversee end-to-end solution design and integration with peripheral systems, ensuring alignment with overall enterprise architecture and compliance requirements
Partner with security and compliance teams to proactively address data privacy, regulatory adherence, and cyber risks in solution designs
Champion best practices, code quality, and DevOps approaches across all ServiceNow implementation and release processes
Build, mentor, and lead a high-performing team of Solution, Technical and Platform Architects
Provide guidance and thought leadership to cross-functional teams (e.g., developers, analysts, project managers)

Required Qualifications

Technical

15+ years of progressive experience in enterprise architecture, solution design, or technical leadership roles
Deep expertise in ServiceNow (platform administration, architecture, design) with at least 5 years in a leadership capacity
Demonstrable experience with various ServiceNow modules (e.g., ITSM, ITOM, GRC, HRSD), including the ability to integrate these modules into a coherent, future-ready platform architecture
(Plus) Proven track record in driving large-scale, complex technology transformations, ideally involving ServiceNow or similar platforms

Soft Skills

stakeholder management, and team-building skills; ability to inspire and motivate cross-functional teams
Strong communication and presentation abilities, capable of conveying complex technical concepts to executives, business partners, and solutioning teams/ partners
Adept at conflict resolution, negotiation, and consensus-building in a matrixed or highly complex environment
A fundamental grasp of AI tools will be an added benefit.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.

Senior Technical Architect_2365