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ServiceNow Pre‑Sales Executive – Business Development

Experience: 5–15 years

We are looking for a skilled ServiceNow Pre‑Sales & Executive to join our ServiceNow Business Group. This role involves working closely with sales, bid, and account teams to design impactful ServiceNow solutions and support end-to-end presales activities.

Key Responsibilities

Work with sales/account teams to understand client needs and design tailored ServiceNow solutions
Lead RFP/RFI responses with strong technical inputs and solution documentation
Support bid teams in creating technical proposals aligned with customer requirements
Conduct workshops, demos, and presentations for clients
Stay updated on ServiceNow products, market trends, and competitive landscape
Deliver compelling demos that showcase how ServiceNow solves real business challenges

Technical Skills

3–5+ years of ServiceNow presales experience
Strong knowledge of modules: ITSM, ITOM, SPM, HRSD, CSM, etc.
Experience in creating presentations, proposals, and POCs
Ability to design and document end-to-end solutions
Understanding of cloud and integration concepts
Preferred certifications:

ServiceNow System Administrator
ITIL V3/4
CIS (any module)

Soft Skills

Excellent communication & presentation skills
Strong analytical and problem‑solving abilities
Collaborative mindset
Ability to work in a fast‑paced environment

Why Join Cognizant SNBG

ServiceNow Global Elite Partner
Supportive and collaborative work culture
Opportunity to work with industry leaders
Strong career growth & development opportunities

ServiceNow Presales Expert