Dns, Windows, Microsoft Intune, DHCP, Microsoft 365, Vpn, Macos, Microsoft Entra ID, Active Directory, Freshworks Freshservice, SentinelOne, zendesk

webroot , mimecast , Azure Ad, Microsoft Intune, Microsoft 365, PowerShell, Endpoint Security, Itil, CrowdStrike

Servicenow, Windows Server Administration, Vmware Vsphere, PowerShell, Bash, Dns, Jira, DHCP, Git, Iis, Ipam, SCCM, AWS, VMware PowerCLI, DFS Namespace, VMware Virtualization Administration, Active Directory, DFS Replication, VMware vSAN, Windows Failover Clustering

ssae 16 , soc 1 , Iso 27001, Data Analytics, Itil, Sarbanes-Oxley, COSO, Cobit, nist

Microsoft Office, JIRA, Software Quality Assurance, Production Support, ecommerce business model, infrastructure environments, IBM Sterling OMS

Grafana, Jira, Datadog, New Relic, Confluence, Splunk, OpenTelemetry

Root cause analysis (RCA), Microsoft Office, Software Quality Assurance, Incident Management, JIRA, Release validation, Infrastructure environments, Performance optimization, IBM Sterling OMS, Production Support, Agile Production Ops, Analysis and documentation of functional requirements

Bitlocker, Okta, Itil Processes, Vpn, Microsoft Teams, Global Protect, Incident Service Request and Change processes

change management, HR technology platforms, project management, UAT leadership, Onboarding, Training, Talent Acquisition, ServiceNow Onboarding, enhancement delivery, Communications, Hris, iCIMS ATS