Position Title

Executive – India Exports

Function/Group

Finance Shared Services

Location

Mumbai

Shift Timing

General Shift 11am to 8pm

Role Reports to

Associate Assistant Manager

Remote/Hybrid/in-Office

Hybrid

About General Mills

We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the

future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow

Job Overview

Function Overview

The Finance organization partners across General Mills to provide financial expertise to guide and govern the company. We bring a distinctive skill set to help the company sustainably drive strong returns on investment, whether that's brand investments, capital investments or resource investments. We hold ourselves accountable for the areas where we are uniquely positioned to drive results – what we call our Strategic Priorities – but we never lose sight of the fact that we only truly win when the company wins. The Finance function operates as a global team through the partnership of a series of enterprise-focused and business-embedded groups.

For more details about the Function please visit this Link

Purpose of the role

Primary function of this role will be to work closely with the Demand Planning team for export order follow up, receive, and process it accurately and deliver it while ensuring customer's satisfaction. Key objectives will be achieving/improving targeted customer service levels and managing closely their inventory levels. Ensure that outlook is always updated with confirmed and corrective orders.

Key Accountabilities

Operation Management

Follow up and remind distributors for Order receipts & processing (Revenue Recognition) entry on timely manner, respecting Drop to plant and month closing calendar-Sharing PFIs with customers
Maintain strong working relationship & communications with supply centers to confirm production/shipping schedules & monitor open POs for on time deliveries.
Maintain order tracking information (order sheet) and share visibility with customers
Secure in transit confirmation and end of month reported stock as an input for demand planner to run accurate DRP
Coordinate on bookings with approved lines/forwarders-where applicable
Regulatory Compliance: Ensure all exports comply with domestic and international regulations, including trade agreements, customs laws, and embargoes.
Accurate Documentation: Procure complete and accurate required export documents as per country.
Efficient Customs Clearance: Work closely with customs brokers to streamline the clearance process.
Follow-up on payment with customer before shipment reaches the destination port.
Ensure timely receipt by distributors of correct and valid documents
Handles Letter of credit process where needed.
Ensure timely and correct invoicing to close monthly sales target
Ensure customers and plants adhere to the SLA, proactively address clarifications, and promptly report any ambiguities to stakeholders and leaders to resolve issues in advance.
Filing as per audit requirements (Attach SWBL Copy/Express BL release, container loading report copy along with Invoice copies and other related shipment documents)
Ensure high service level toward internal customers to collaborate on high KPIs history
Adhere to company procedures and deadlines
Extended support required during weekend/ Month end, as per business requirements.

Knowledge management & continuous improvement

Drive Continuous improvement within process and deliver HMM
Support process efficiencies through expertise and knowledge, benefitting the team or the process.

Minimum Qualifications

Education – Full time graduation from an accredited university.

Minimum years of experience required: 2 years

Preferred Qualification

Preferred Degree Requirements: Bachelors.

Preferred Major Area of Study: Finance / Accounting.

Preferred years of related experience: 2-3 years prior experience in Indian Accounting, Order to Cash process.

Preferred Major Area of Study: Finance & Accounts/ BMS/BBS.

Specific Job Experience Or Skills Needed

Financial Acumen- Has worked in accounting process, experience in export orders customer service would be an added advantage.

Effective Communication - Clearly articulates views in written and verbal discussions. Good English skills are a must.

Ability to deliver outstanding results – Completes tasks, activities in a timely and effective manner. Provides ideas and input to help team achieve greater result.

Interpersonal Skills - Relate well to stakeholders, colleagues & team members. Maintain a positive, supportive & appreciative attitude. Actively listen to others & demonstrate an understanding of their point.

Order management experience

Can prioritize and complete multiple tasks on tight deadlines

Knowledge of supply chain concepts and application

Experience in QAD/SAP module would be an added advantage.

Strong knowledge with advanced MS Office computer skills preferred (i.e. Word, Excel, Access, Outlook)

Has proven analytical thinking and problem-solving skills

Working across the organization to collaborate & building relationships with internal & external plant planners, coaching on process use, navigating functions to get results.

Continuous improvement mindset

Can prioritize and complete multiple tasks on tight deadlines

Basic Excel manipulation and analysis skills (i.e., skilled at VLOOKUP, pivot table, charts / graphs)

Company Overview

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.

Executive - India Exports