Ccsp, Servicenow, cybersecurity incident response, Ms Sharepoint, Iso27001, Jira, Ms Power Bi, Cism, project management, NIST CSF, cloud-based service delivery models, incident communications, Cisa, SOC2, MS Power Automate, cybersecurity data protection regulatory compliance concepts, EU GDPR, CIPPE, Stakeholder Management, EU DORA, Cissp, IAPP, Crisis Management