User Support, Workflows, Dashboards, Service Cloud, Sales Cloud, Salesforce

Salesforce (SFDC), APEX, Cloud Solutions, Coding, Scrum, Sales, CRM, Manager Technology, Mentor

System Architecture, Data Modeling, Salesforce Service Cloud, Case management design, Integrating Salesforce with external systems, Forethought Agentforce, Data pipelines, Microsoft Fabric, AI-enabled support platforms, Flows automation, Gainsight integrations

Saml, Kafka, Sosl, LWC, APEX, Soql, Azure DevOps, Oauth, Graphql, Jenkins, Git, Sales Cloud, cdc, SFDX, External Services, Gearset, Experience Cloud, Event Hubs, Azure Integration Services, Platform Events, Copado, Flow, Bulk API v2, OIDC

SAP CPI, Business Rules, Workflow Rules, Configuration, requirement gathering, SAP C4C Cloud for Customer, fit-gap analysis, end-to-end implementation, Service Levels Categorization, User Roles Authorizations, UAT test case preparation, SAP BTP architecture, SAP Sales and Service Cloud V2

Service Cloud, Salesforce

Lightning Web Components (LWC), APEX, Visualforce, Salesforce Configuration, Flows, Api Integration, Salesforce Financial Services Cloud