Summary

Position Summary

#DFO&I2027

Customer

The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experience and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.

Position Summary

Level: Senior Consultant, Managed Services

As a Senior Consultant at Deloitte Consulting, you will design, develop, and deploy enterprise-scale software solutions, lead the creation of robust pipelines and manage code deployment across environments. You will collaborate with cross-functional, global teams to translate functional requirements into effective deliverables, independently guiding and mentoring junior team members. Your role spans the full project lifecycle, including estimation, planning, execution, and tracking key metrics for analysis, ensuring high-quality and timely delivery of solutions.

Work you'll do:

Own solution design and technical delivery for Adobe Commerce implementations and upgrades.
Define architecture for multi-site, multi-region, B2C/B2B commerce, and headless/hybrid patterns.
Lead development standards: modular design, service contracts, API strategy, coding guidelines, and review process.
Drive complex integrations (ERP/OMS/PIM/CRM/payments/tax/shipping) and data migration strategy.
Lead performance engineering: caching strategy, indexing, search tuning, DB optimization, and load testing guidance.
Guide DevOps/release strategy: environments, CI/CD, deployment, rollback, monitoring, incident response.
Manage technical risks, estimates, and delivery plans; mentor engineers and coordinate across teams.
Ensure security/compliance: PCI considerations, secure coding, dependency management, patching cadence.

The team:

Our Digital Foundry Operate & Innovations (DFO&I) team partners with organizations to rapidly design, build, and scale digital products and experiences that drive business growth and elevate customer engagement. As a multidisciplinary group of strategists, designers, engineers, and operations specialists, we deliver end-to-end solutions—from initial concept and agile development to ongoing digital operations—enabling clients to experiment, iterate, and scale digital initiatives with confidence and agility. We support clients across domains such as strategy, commerce, marketing, sales, and service, helping them realize their digital ambitions through flexible, scalable teams. Our expertise spans the full digital lifecycle, including customer research, experience design, platform development, content production, and marketing automation. By bridging the gap between strategy and execution, we empower organizations to achieve measurable outcomes and deliver exceptional customer experiences in an ever-evolving digital landscape.

Qualifications

Must Have Skills/Project Experience/Certifications:

6 - 10 years of hands-on experience in eCommerce engineering; deep expertise in Magento 2 / Adobe Commerce
Strong system design skills (scalability, reliability, integrations, event-driven patterns).
Advanced knowledge of Magento internals: DI, plugins, observers, UI components, EAV, indexers, cron, queues.
Deep API experience: GraphQL schema/resolvers, REST service contracts, authentication, versioning.
Strong PHP, MySQL, JS;
Proven ability to lead code quality and testing strategies
Experience with Cloud infrastructure patterns and performance tooling.
Fastly/CDN, New Relic, OpenSearch tuning.
Experience with B2B module, negotiable quotes, shared catalogues, company accounts.

Good to Have Skills/Project Experience/Certifications:

Headless: PWA Studio, React/Next.js storefronts, API-first commerce
Exposure to Adobe App Builder and Adobe I/O (integrations, events, APIs)
Exposure to Adobe Commerce Cloud Services (ACCS).

Education:

BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university

Location:

Bengaluru/Hyderabad/Pune/Chennai

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 353114

Adobe Magento-Senior Consultant, Managed Services-DFO&I-Customer