Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful changes for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role And Responsibilities

Review accounts for potential misrepresentation, recognizing occurrences of 1st party fraud, kiting fraud, and/or money mule scenarios.
Identify instances of online Account Take Over (ATO) fraud attempts through device anomaly detection and online monitoring.
Review check items for potential fraud through signature analysis and identify out of pattern behavior.
Coordinate and assist on proposed decisions and action to be taken as a result of any fraud investigation.
Monitor high-volume transaction alerts for suspicious patterns like unusual velocities or geographic anomalies
Document findings in SARs or client reports, escalate high-risk cases, and optimize detection rules to minimize false positives while adhering to BSA/AML and OFAC regulations.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

Bachelor's degree in finance, criminal justice, IT, or related field; 1-3 years in fraud/AML/Fin Crime operations, ideally in Banking supporting NA geography

Skill Category | Core Competencies

Technical - Excel, Actimize/NICE, FCRM, Verafin; device anomaly detection, signature analysis, pattern recognition

Soft Skills - Multitasking, attention to detail, coordination for investigations and handoffs

Domain Knowledge - Fin Crime typologies (1st party fraud, kiting, money mules, ATO, check fraud), NA regulations)

PROCESS DELIVERY SPECIALIST-RISK & COMPLIANCE