Company Introduction

Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.

Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.

Job Description

Roles & Responsibilities

About Availity

Availity is a leading healthcare technology company focused on simplifying healthcare administration and solving real-world challenges for healthcare providers, health plans, and patients. Our technology helps reduce complexity so providers can spend less time navigating administrative systems and more time focused on patient care.

About Availity India

Availity India is an important part of Availity's global growth journey. Based in Bengaluru, our India teams partner closely with U.S. and global stakeholders across technology, product, operations, customer support, and corporate functions.

Our India organization is being built with a strong focus on ownership, learning, collaboration, engineering excellence, and meaningful business impact. Associates in India have the opportunity to solve complex problems, contribute to global initiatives, and support products and services that are part of the U.S. healthcare ecosystem.

About The Role

We are looking for a Cybersecurity Operations Analyst II to join our India team. In this role, you will be responsible for monitoring, analyzing, and responding to cybersecurity threats across Availity's enterprise environment while helping protect sensitive healthcare data and critical business systems. You will partner closely with cross-functional teams including Security Engineering, Incident Response, Infrastructure, and IT Operations to identify, investigate, and mitigate security risks while delivering high-quality outcomes aligned with Availity's security, business, and customer goals.

Key Responsibilities

Monitor, investigate, and respond to security alerts and incidents generated by SIEM, SOAR, EDR/XDR, and other security monitoring platforms.
Perform real-time analysis of suspicious host, network, and user activity to identify potential cybersecurity threats and security breaches.
Triage, prioritize, and coordinate remediation of security events in accordance with incident response procedures and service level objectives.
Conduct network, endpoint, firewall, proxy, IDS/IPS, and system log analysis to determine the scope, impact, and root cause of security incidents.
Research emerging cyber threats, attack techniques, vulnerabilities, and threat actor activities and provide actionable intelligence to strengthen the organization's security posture.
Contribute to threat hunting activities by proactively identifying indicators of compromise (IOCs), anomalous behavior, and potential security gaps.
Support end-to-end incident response activities, including detection, containment, eradication, recovery, documentation, and post-incident reviews.
Leverage the MITRE ATT&CK framework and threat intelligence sources to improve detection capabilities and investigation effectiveness.
Collaborate with Security Engineering, Infrastructure, Network, and IT Operations teams to mitigate risks and implement security improvements.
Participate in purple team exercises, tabletop simulations, and security assessments to evaluate and strengthen defensive controls.
Develop and maintain security documentation, operational procedures, investigation playbooks, and knowledge-sharing resources.
Generate and communicate operational metrics, security trends, and incident summaries to leadership and key stakeholders.
Assist with Active Directory, identity security, access control reviews, and user account investigations when required.
Contribute to the continuous improvement of SOC processes, automation initiatives, detection rules, and security monitoring capabilities.
Participate in a 24x7 security operations environment, including on-call or shift-based coverage as required.

Required Qualifications

Bachelor's degree in Computer Science or a related technology field or equivalent in comparable work experience within the information security field.
Greater than 2-5 years experience in cybersecurity operations.
Experience with SIEM and SOAR platforms.
Experience with EDR/XDR platforms.
Strong understanding of network infrastructure devices such as firewalls, proxies, routers, switches,IDS/IPS.
Strong understanding of cybersecurity concepts such as authentication procedures, access controls, encryption, etc.
Good understanding of modern cyber threats.
Good understanding of Incident Response principles.
Good understanding of the MITRE ATT&CK framework.
Certified in a reputable cybersecurity-related certification such as CompTia Security+, or equivalent or greater certification; total cybersecurity experience will be considered as a certification substitute.

Preferred Qualifications

Experience or exposure to network or host forensics.
Understanding of emerging threats and cyber threat hunting.
Experience in incident response actions, closing an incident from the initial detection to recovery actions.
Active Directory skills and experience.

Why Join Availity India

Meaningful impact: Work on solutions that help simplify healthcare administration and support better provider and patient experiences.
Global exposure: Partner with U.S. teams and leaders while contributing from India to global business priorities.
Learning and growth: Be part of a culture that values continuous learning, mentoring, knowledge sharing, and career development.
Flexible work experience: Work in a way that supports productivity, collaboration, and team needs across remote, hybrid, and office-based models.
Holistic rewards: Benefit from competitive compensation, health and insurance benefits, paid time off, company holidays, leave benefits, Employee Assistance Program support, and learning programs.
Inclusive workplace: Join a casual, collaborative, and inclusive environment where associates are encouraged to bring ideas forward.
Office experience: For office-based associates, Availity India provides amenities such as coffee and tea, subsidized meals, recreation areas, and eligible night-shift transportation support.

What To Expect From The Hiring Process

Our hiring process is designed to be transparent and engaging. Depending on the role, it may include application review, recruiter discussion, technical or functional assessment, hiring manager interviews, team or leadership conversations, offer discussion, background verification, and onboarding support.

Equal Opportunity Statement

Availity is committed to building an inclusive workplace where all associates feel valued, respected, and empowered to do their best work. We welcome candidates from diverse backgrounds and encourage individuals who are excited by collaboration, innovation, and meaningful impact to apply.

Eligibility

Video Camera Usage

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Cyber Security Analyst II