RAID Management, Major Incident Management, Risk Dependency Management, Service Transition Management, Disaster Recovery, Incident Problem Change Management, Hypercare Warranty Management, Business Continuity Planning, Stakeholder Management, ITIL v4 Foundation Managing Professional

ethernet ip , Cloud security, PQC, 1.6T, QKD, 800G, AI networking RoCE, Quantum networking, 400G, Quantum-Safe Technologies, NGFW, Network Security Testing, Security performance and scalability, Datacenter and AI infrastructure validation, SASE SD-WAN, AI infrastructure, KMS and quantum-safe security testing, Network Infrastructure Testing

Major Incident Management, Service Assurance, Prince2, Itil, Service Delivery Management, Bras, rollout delivery, RADIUS configurations, Metro-Ethernet backhaul, FTTX eco-system, Enterprise and FTTX fibre access networks, PON, Pmp, Metro-E Architecture, ONT, OLT, NOC field operations, Optical Budgeting

change management, Problem Management, It Infrastructure, Incident Management, Itil Processes, risk management, vendor management, Project Management, Stakeholder Management, Managed Services, service lifecycle management, project planning and reporting tools

Dns, BGP, Cdn, Gcp, Vpn, Cloud Networking, Azure, Nfv, AWS, Sdn, Hybrid and multi-cloud networking models, Load balancing concepts, Firewalls and security architecture, L4, ADCs, Switching and routing technologies, L7, Mpls, DDoS protection, oci, Network security services, Networking fundamentals

Zscaler, Infrastructure Security, Palo Alto, Gcp, Azure, AWS, Zero Trust architecture, Prisma Access, Cisa, NIST SP 800-207, ZTMM, SSE platforms, Security Architecture, DNS security, security engineering, SD-WAN

clinical operations , Change Management, Incident Management, Problem Management, ITIL best practices, COTS healthcare applications, Healthcare data governance, Healthcare Provider domain, Analytical troubleshooting

operational readiness , Prince2, Backup, Cybersecurity, Service Transition, Change management, Cloud Migration, Virtualization, Risk and escalation management, ITIL certification, Service performance and SLA management, KPI reporting, Infrastructure modernization, Budget Tracking, Contract performance, Pmp, Project and portfolio coordination, Vendor governance, Infrastructure and datacenter operations, Continuous Improvement

Power Bi, Tableau, Slas, Advanced Sql, Itil, Python, Etl, Bi Tools, Root Cause Analysis, OLAs, Data troubleshooting, Data integration frameworks, Cost optimization strategies, US healthcare data, Product or application support, Value-based care models, Support Processes, Regulatory Requirements