Paas, Saas, Agile Scrum, Itil, Cloud, Togaf, Design Thinking, Global Transformation programmes, Service Management, UAT capabilities, Data intelligence capability, Managed Services delivery, Reengineering initiatives, Pmp, Tech Ops, Data Ops

Servicenow, Confluence, Agile, Scrum, automation, Azure DevOps, AWS, Ml, Itsm, Jira, Devops, Gcp, GenAI, vector DBs, LangChain, Shared Services, Ai, Copilot, employee experience, ITIL v4, MS Project, Azure AI, cloud AI platforms, OpenAI

It Asset Management, O365, Microsoft 365, virtual desktops, ITIL frameworks, Service Management, incident resolution

ticketing systems , Ms Excel, Itil, ITSM Tools, MIS Dashboarding, IT Asset Management tools, IT Asset lifecycle management, Excel-based reporting, AI Prompting, Helpdesk operations

Servicenow, Cloud Computing, PowerShell, Itil Framework, Bash, Jira, Linux Os, Incident Management, Problem Management, Azure, Python, AWS, ITSM tools, Networking fundamentals

Itil Processes, SAP Functional Support, Financial Management

Lan Security, Network Operations Management, Data Centre Management, Vendor Management, Computing Devices, Software, Service Desk SLA Management, Hardware, End User Service Desk, ITSM Tools

VMware, Itil, Servers and supporting hardware, Patching and Vulnerability management, Commvault or similar tools