Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

Overview

The Product Senior Agilist owns the delivery and transformation system for a Product Group, ensuring predictable execution across multiple Agile Teams, and manages the Team Agilists in the Product Group, ensuring consistent execution discipline, system transparency, and continuous advancement of Radiance maturity. This role ensures that flow, alignment, and continuous improvement are established at the Product Group level. Acting as the facilitator of cross-team events and a coach for product, design and engineering leadership, the Product Agilist drives the product transformation, orchestrates planning and delivery across teams, resolves systemic impediments, leads risk management, and ensures that practices are consistent with organizational standards.

Key Responsibilities

Establish and operate the Product Group planning and execution cadence, including PI Planning, Release Management, Work Intake governance, and Inspect & Adapt.
Lead transformation and execution of a Product (team of teams). Cultivate and lead high-performing, cross-functional teams by leveraging exceptional communication and employing advanced coaching and mentoring techniques
Effectively leading global products involves managing relationships at an enterprise level, cultivating long-term, mutually beneficial relationships to enhance the outcomes of products at scale
Support alignment across multiple Agile Teams by making dependencies visible, escalating systemic impediments, manage cross-team risks, and driving coordinated delivery.
Partner with Product, Design and Engineering Managers to ensure clarity of priorities, effective planning, and risk mitigation.
Serve as a member of the Product Group Leadership Team (PLT).
Help the Product Group team integrate with the Portfolio and navigate complexity.
Collaborate with Portfolio and Product Area Leadership Teams to drive Product and Portfolio success.
Coach Product Group Managers in effective Agile road-mapping and backlog management.
Collaborate with other Product Group Agilists across the entire portfolio to ensure practices are consistent with organizational standards and framework.
Lead and develop the Team Agilists within the Product Group, ensuring strong execution discipline, consistent Radiance practices, and continuous development of team-level delivery leadership.
Ensure transparent execution tracking across the Product Group, including readiness, delivery progress, predictability, risks, and impediments, enabling the Product Group Leadership Team to make timely decisions.Apply and improve organizational standards and identify opportunities for change.
Coach the Product Leadership Team in Agile principles and flow-based delivery.
Actively participate in the Agilists Community of Practice (CoP) to share learnings and promote continuous improvement, leading areas of our practice transformation.
Foster a culture of continuous learning within the organization to proactively build and develop its knowledge base
Maintain transparent execution visibility for the Product Group Leadership Team through delivery metrics, risk tracking, and readiness signals.

Required Qualifications

3+ years of experience in Agile leadership, with at least 1 year having responsibility over an entire team-of-teams, agile program or product.
Proven success facilitating and aligning multiple teams around shared objectives and cadences.
Mastery of several Agile product, process and technical practices (Scrum, Kanban, XP, Crystal, Amplio).
Demonstrable experience with and operational knowledge of several team-of-teams Lean and Agile methods and scaling practices (Kanban, SAFe, LeSS, Nexus, ToC).
Demonstrated ability to identify and resolve systemic impediments impacting multiple teams.
Ability to clarify their product needs, challenges, and opportunities, articulate a transformation vision, and pursue it.
Skilled in facilitation, servant leadership, and conflict resolution.
Experience in product development (new product introduction and mature product sustaining).
Experience working with Product Managers and Engineering Managers in a technology-driven environment.
Skilled in using Agile metrics to inform decision-making and continuous improvement.
Coached senior leaders and stakeholders (director level and above preferred)
Led multi-team change initiatives and coached other facilitators and change agents

Preferred Qualifications

Experience in fintech, SaaS, or other fast-paced technology industries.
Familiarity with lean portfolio management and product governance practices.

Core Competencies

Facilitation at Scale – Brings together multiple teams and functions to align on objectives and outcomes.
Servant Leadership – Builds trust, empowers others, and removes barriers to success.
Coaching Mindset – Guides Team Agilists, Product Leaders, and Engineers in Agile practices.
Systems Thinking – Recognizes interdependencies and works to optimize flow across teams.
Continuous Improvement – Drives learning, adaptation, and the evolution of practices across the product to enhance value delivery and team maturity.

Reporting & Relationships

Reports to: Lead Agilist
Collaborators: Product Manager, Engineering Manager(s), Team Agilists, Designers
Peers: Other Product Agilists

Statement to Third Party Agencies

To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.

Team Agilist - Servicing