Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP Document and Reporting Compliance

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various components of essential business systems. This role requires a dynamic approach to identifying challenges and delivering timely solutions to ensure smooth system operations. The position demands continuous engagement with system performance, troubleshooting complex problems, and collaborating with different teams to maintain the reliability and efficiency of critical business applications.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to understand system requirements and provide effective support.
Document and communicate findings and resolutions clearly to stakeholders.
Assist in the continuous improvement of support processes and tools.
Provide guidance and support to junior team members to foster their professional growth.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP Document and Reporting Compliance.
Strong analytical and problem-solving abilities related to system support and issue resolution.
Experience in monitoring and troubleshooting complex software environments.
Ability to work with multiple business system components and understand their interdependencies.
Effective communication skills to interact with technical and non-technical stakeholders.
Capability to document technical issues and solutions comprehensively.

Additional Information:

The candidate should have minimum 3 years of experience in SAP Document and Reporting Compliance.
This position is based at our Bengaluru office.
A 15 years full time education is required.

, 15 years full time education