About HealthAsyst

HealthAsyst® is an IT service and product company. It is a leading provider of IT services to some of the largest healthcare IT vendors in the United States. We bring the value of cutting-edge technology through our deep expertise in product engineering, custom software development, testing, large-scale healthcare IT implementation and integrations, on-going maintenance and support, BI & Analytics, and remote monitoring platforms. As a true partner, we help our customers navigate a complex regulatory landscape, deal with cost pressures, and offer high-quality services. As a healthcare transformation agent, we enable innovation in technology and accelerate problem-solving while delivering unmatched cost benefits to healthcare technology companies. HealthAsyst is now a Great Place to Work-Certified™ & our product has also been consistently recognized for high customer credibility by Gartner, Capterra etc.

Role Purpose

The Assistant Manager – Presales plays a critical sales enablement and demo operations role, acting as a bridge between Sales, Business Development, Marketing, Product, Development, QA, and Vendors. The role ensures that sales demos, collateral, tools, and workflows are always demo-ready, accurate, up to date, and aligned with revenue goals.

This position is high-impact and accountability driven, directly influencing sales pipeline conversion through flawless demo readiness, strong SDR support, and proactive coordination across teams.

Key Responsibilities

Marketing & Sales Collateral Support

Review and validate all case studies, feature brochures, flyers, and prospect-facing marketing content for accuracy and relevance.
Coordinate with Product and Development teams to source latest product screenshots for marketing, events, webinars, and sales decks.
Update and maintain sales and product presentations with the latest features and workflow changes.
Manage periodic approval and renewal of integration flyers, ensuring written sign-offs from stakeholders.

Business Development & SDR Support

Review and support agreements, proposals, and amendments in coordination with Business Development.
Manage and oversee SDR operations, including:
Reviewing email sequences, messaging templates, and outreach content
Creating and monitoring lead generation calendars
Planning nurture and re-engagement campaigns for dormant opportunities
Coordinating with Marketing to avoid database overlap across campaigns
Own and publish pipeline reports, including hot/open lead status, opportunity conversions, and SDR lead trackers.
Ensure all SDR sales requirements are fulfilled on time.

Sales Support & Knowledge Assets

Coordinate with Development teams to obtain latest screenshots and feature updates for sales use.
Biannual updates of core sales presentations.
Maintain, review, and refresh critical sales assets annually, including:
Specialty standard workflows
Integrated EHR sales decks (Intergy, athenaOne, Veradigm, Cerner)
Assessment and scoring workflows
Standard form and PDF repositories

Sales Demo Preparation & Execution (Critical Responsibility)

Own end-to-end sales demo readiness, ensuring systems are fully functional, stable, and tested ahead of every demo.
Coordinate with QA, Development, CA Support, and Product teams to identify and mitigate any demo-impacting changes.
Understand demo focus areas from Sales/BD and thoroughly test demo environments at least 2 days in advance.
Ensure SSO mapping, patient setup, and demo scenarios are configured correctly across EHRs.
Escalate recurring issues formally to Development, maintaining proper documentation and leadership visibility.
Share pre-demo test reports with Sales and BD and ensure stakeholders are informed of any risks.
Be fully accountable for demo sanity, recognizing demos as a key driver of sales pipeline success.

Sales Demo Upgrades & Enhancements

Ensure the latest product versions are available and tested in sales demo environments.
Coordinate upgrade timelines with Sales, BD, and Product teams based on upcoming prospect calls.
Execute, document, and communicate demo upgrade testing results within 24 hours.
Track, follow up, and log all demo-related issues post-upgrade for closure and auditability.

New Workflow & Assessment Enablement

Assess feasibility of new demo requirements in collaboration with Development.
Conduct cross-EHR testing of new workflows or assessments.
Present new capabilities internally and create PPT documentation for Sales and BD consumption.

Sales Demo Maintenance

Conduct quarterly health checks of demo dashboards and environments.
Maintain accurate records of EHR mappings, fields, and configurations.
Test demos using both new and existing patients to ensure reliability.

Vendor & Tool Ownership Management

Oversee vendor-related operational ownership, including hardware orders and portal access.

Good To Have

Manage ownership transitions and ensure historical continuity for tools such as:

DocuSign
Zoho CRM
RingCentral
Demo credential repositories and sandbox environments

Stakeholder Management

Internal: Sales, Business Development, Marketing, Product, Development, QA, Support
External: EHR Vendors, Platform partners
Key accountability stakeholders: Sales Leadership, Business Leadership

Skills & Competencies

Functional Skills

Strong understanding of sales cycles, demos, and pipeline management
Experience with healthtech / EHR-integrated products (preferred)
Ability to translate technical workflows into sales-friendly narratives
Strong documentation, reporting, and stakeholder communication skills

Behavioral Competencies

High ownership and accountability
Excellent cross-functional coordination
Detail-oriented with strong problem-solving ability
Ability to work under tight timelines and high demo pressure
Proactive, structured, and process-driven

Educational & Experience Requirements

Bachelor's degree in business, Engineering, Life Sciences, or related field
6–9 years of experience in Business Development Support, Sales Enablement, Product Operations, or Demo Management
Prior experience working closely with Sales and Product teams is highly desirable

What You Will Get

Bi-Annual Salary Reviews

Flexible working hour

Three Day Hybrid Model

Market competitive pay

GMC (Group Mediclaim): Provides Insurance coverage of Rs. 3 lakhs + a corporate buffer of 2 Lakhs per family. This is a family floater policy, and the company covers all the employees, spouse, and up to two children

Employee Wellness Program- HealthAsyst offers unlimited online doctor consultations for self and family from a range of 31 specialties for no cost to employees. And OPD consultations with GP Doctors are available in person for No Cost to employees

GPA (Group Personal Accident): Provides insurance coverage of Rs. 20 lakhs to the employee against the risk of death/injury during the policy period sustained due to an accident

GTL (Group Term Life): Provides life term insurance protection to employees in case of death. The coverage is one time of the employee's CTC

Employee Assistance Program: HealthAsyst offers completeconfidential counselling services to employees & family members for mental wellbeing

Sponsored upskills program: The company will sponsor up to 1 lakh for certifications/higher education/skill upskilling.

Flexible Benefits Plan – covering a range of components like

National Pension System.
Internet/Mobile Reimbursements.
Fuel Reimbursements.
Professional Education Reimbursement

Assistant Manager-Presales