Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

REQUIREMENTS:

Requires minimum 6 years of Health & Welfare experience
Strong problem solving skills, analytical and communication knowledge
Strong Health & Welfare Domain knowledge is mandatory
Strong knowledge of RKS/BA7 platform is preferred
Strong knowledge in MS Office, SQL
Good understanding of all standard Procedure Documents
Good Knowledge of Testing Procedures
Strong team player
Should be able to Coach & mentor team members
Good project management skills
Manage stakeholder communication (internal/external)
Lead client projects independently & should be able to handle multiple clients
Understanding of overall OTS methodology
Good people management skill

JOB DESCRIPTION DETAIL:

Process/Project Management

Initiate/Kick Off Project
Create project plan with relevant details such as (WBS, Effort Estimations)
Task Allocation & Track deliveries for against SLA
Risk Management and Mitigation
Create & Maintain project management routines
Initiate/Lead & Conceptualize to implement ideas of process automation
Follow the standard practices and procedures specific to your Tower
Create & Maintain necessary project documents

People Management

Helps drive associate engagement & related associated issues
Initiate & Identify user technical/ functional training needs and devise and managing user training programs
Track performance of project team members and takes appropriate action

Communications

Responsible for project/client communication
Client level ownership
Manage internal stakeholder communication
Manage Offshore/Onshore Interaction and Stakeholder Communication
Escalation Management

Client Delivery

Interprets very complex business needs and translates them into system requirements
Strong understanding of Health & Welfare Domain and is required to comprehend Business Requirement Documents (BRD)
Review/Maintain BRD for system gaps & domain compliance
Interprets requirements to create/update systems specifications
Leverages previous knowledge and expertise to achieve results with teams and can complete work self-guided.
Uses best practices and understanding of business issues to improve products and services.
Able to lead multiple HW clients and resources successfully
Able to manage competing priorities
Able to lead client calls and put the technical view for smooth functioning of client
Create & Review Test Plan & Test Execution results
Final sign-offs on delivery

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [HIDDEN TEXT]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Technical Business Analysis Engineer III