Overview

Would you like to help enrich the lives of learners around the world

RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future.

At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

Visit us here to find out more: www.rmindia.co.in

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities

Key Responsibilities:

Continuous interaction with UK counterparts to complete assigned tasks as per rota.
Interact with the various teams in both UK & India to deliver activities on time.
Play a key role in delivering summer and winter sessions with high quality.
Ensure process related work instructions/SOPs are up-to-date as per the set standards.
Maintain daily/monthly activity reports and provide inputs regularly.
Act as a mentor/trainer for consultants & new joiners.
Work closely with the SQA, ensuring that the relevant individual/team documentations are complaint.
Take additional responsibilities to smoothen daily operations.
Build process knowledge and contribute towards process improvements.
Arranges, prepares, and takes part in Program / Project meetings and prepare minutes/action points.

Experience

Minimum Qualification and Experience:

At least 1+ years of work experience in operations.

Mandatory Skills

Experience of MS Office, especially MS Excel and MS PowerPoint.
Experience of working in a reactive and / or varied role environment.

Desired Skills

Basic knowledge of project management principles.
Knowledge of SharePoint 2007/SharePoint Online.
Should be process oriented.

Competency Requirement

Good communication skills, both written and verbal.
Ability to learn and pick up new applications and technologies.
Good analytical and problem solving abilities with a logical approach.
Good planning, organizing and time management skills.
Should be a team player with a co-operative outlook.
Should be a continuous learner.

What's in it for you

At RM My Work Blend @RM provides office-based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at alternative locations, and with flexibility of hours, as appropriate to the role. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working.

As well as a competitive salary our core benefits package includes Group Health Insurance, Group Personal Accident, Group Term Life Insurance, Doctor consultation reimbursement, annually, Medical reimbursement, monthly/Qtry/Annual Rewards & Recognition program, Annual Salary Review & Bonus payouts, Children's Education Assistance Subsidy, Summer Vacation Scheme, Staff Children Engagement Programme, Knowledge Acquisition Subsidy, Transportation Subsidy, Birthday & Marriage gifts and Subsidized Technopark Club Membership. RM India also has a comprehensive Rewards & recognition program to recognize and reward employees. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM.

To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at [HIDDEN TEXT]

Senior Executive - Operations