Job Summary

Role forms part of the 1st line of defence Operational Risk function, focussed on driving risk assurance and governance across the Global Market Operations functional streams and Balance Sheet Substantiation.
Standard Chartered Bank (SCB) Information Technology & Operations (ITO) has a dedicated Global Market Operations which supports market clients and products within Corporate & Institutional Banking (C&IB). GM Operations (GMO) has responsibility for the execution, control and continuous improvement of processes to support our Products & Clients.

Responsibilities

Strategy

Support in ensuring Substantiation globally meets Financial Group Standards

Risk Management

On a regular basis challenge Account Owners to provide evidence of substantiation and ensure this covers the full suite of accounts over a pre-defined period.
Where gaps are found assess the status of the risk with both Operations and PC and report accordingly. Be prepared to challenge the Risk Status and escalate. Ensure these gaps are tracked until closed.
Monitor the ageing of breaks with aim to reduce acceptable timeframe to industry standards.
Analyse and determine improvements to Operational and Reconciliation processes to ensure process failures do not re-occur.

Governance

Monthly Balance Sheet Substantiation (BSS) review.
Overview of Reconciliation process and its interaction with the Substantiation process, specifically with regards automated reconciliations. Aim to fully automate all reconciliations.
Liaise with Product Control (PC) and Finance on BSS findings.
Assist with FCA substantiation process.
Liaise with Audit teams when required

Regulatory & Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead to achieve the outcomes set out in the Bank's Conduct Principles
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Finance
Product Control

Our Ideal Candidate

Spreadsheets (Excel)
Operational Functions
Operations Risk Management
Financial Accounting

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Associate Director, Settlement Control