End to end responsibility to efficiently manage online data collection projects for multiple accounts and maintaining/growing positive relationship with internal teams, clients, and vendors.

Requirements

KEY JOB RESPONSIBILITIES:

Execute flawlessly multiple research projects independently at distinct phases from sale to delivery
Be the point of contact for clients, internal teams, and vendors
Review project specs and research design for fielding and data collection
Continuously monitor project elements, anticipate/identify potential problems, and manage to resolution
Manage external vendors and partners to meet project timeline and budget qualifications
Communicate with clients and internal teams throughout the project cycle to provide project update, recommendations, and liaise with senior staff on any issues
Work within Sago systems effectively throughout life cycle of project
Work collaboratively with clients to provide timely updates on progress of project
Deploy sample, coordinate with vendors, and monitor throughout field to ensure field completion of required quotas on schedule, including reprovals, quota reports, field reports...etc
Respond quickly to unanticipated or urgent issues and manage to resolve them; escalating as appropriate
Collaboration and supporting internal and external teams in coding, analysis, reporting
Validation and preparing of data deliveries
Meet client's timeline expectations and highest quality of data deliverables in the most efficient way maintaining margin for projects
Build and maintain successful client relationships
Work in accordance with the SOP's of company
Other duties as assigned

CORE COMPETENCIES:

Technical orientation, logical thinking, analytical mind
Customer service, multi-tasking, and time management skills
Quickly adopts to changes and new processes
Superior communication skills
Focus on quality and attention to detail
High work ethic and team player attitude
Client Focus
Effective communication skills - written and oral
Collaboration and Teamwork
Ability to multi-task and flexibility
Decision Making and Problem Solving

Qualifications

Education:

Bachelor's Degree or equivalent

Experience:

Must have 4 years of experience working in a market research environment or combined PM experience
Experience with research design, reporting, data analysis, international data collection, multi- mode methodology, is a plus

Computer Skills:

Experience in DIY survey tools and/or panel software usage is a plus

Benefits

Free Gourmet Tea/ Coffee on the House
Free Pickup and Drop cab facility for up to 50 Kms from office location
Extensive Mediclaim benefit

Senior Project Manager - Sample Only