Servicenow, Unix, Oracle Sql, Kafka, Problem Management, Azure, Sql, AWS, Microservice based applications, SRE principles, JEE Enterprise Technologies

Operating Systems, Debugging Tools, Log Analysis, Atocha, service logs, generative AI applications, technical root cause analysis, IntelliOps, First Responder Agent, prompt engineering for large language models, TARS, AI-powered monitoring tools, LLM trace, AWS networks, APD, code-level understanding

Unix, Software Development, Debugging, Scripting, AWS, technical support, Troubleshooting

Java Servlets, CSS, Jboss, Http Protocol, Dns, Http, SSL, Apache, BGP, Sql, HTML, Weblogic, Javascript, Iis, Database Design, Networking Protocols, Php, Websphere, Ajax, RESTful architectural style, web technology stacks

Unix, Web Services, AWS, Java, Python, Shell Scripts

Technical Support, Troubleshooting, Java/SQL, Zendesk/Jira, Tomcat/Weblogic, Knowledge Base Development